Q: Is there a minimum number of participants for the package to take place?

No, there is not! Greca offers you services at package prices that do not require a minimum number of participants . Any package or tour you see on our website has our " Guaranteed Departure" stamp .

Q: Do the flights we book for our tours include checked-in luggage?

Yes, they do. When booking with Greca there is no need to worry as we always book flights with checked-in luggage , but the weight allowance depends on the airline. Normally, international flights allow up to 23 Kgs and domestic flights allow between 15 and 20 Kgs in economy class. Check out the included section of each program for more details.

Q: What the financing consists of and how it is provided.

Greca is the one who finances your trip and not your bank or credit card. It means that when we say that we can deliver the best financing interest in the market it certainly is! The advantage is not only to pay the lowest financing fee but also the fact that you should not necessarily have the total amount to be paid since the monthly card spending limit (imposed by your card or bank) is subjected to the amount you pay in your first installment and not to the total. So this helps, even more, those travelers with low or outdated card limits. Financing is automatically granted by our system and depends on the number of months in advance of the date you book your trip, with the only proviso that you complete all payments at least 15 days before your arrival. Our system provides financing in 1, 2, 3, 6, 9, and 12 installments only. The total amount of your reservation is divided by the total installments and is automatically debited from the same card indicated every 30 calendar days . Our system will send you an email the day before the debit, and the day the debit is made. In case the transaction has been unsuccessful, an email is sent informing you of the fact and giving you a certain number of hours for you to contact your bank and card. If there is any other issue with the transaction, then another email is sent with the steps required to resume the payment.

Q: Can we pay with more than one card?

Of course, you can! If you want to pay with more than one card, either on account of your individual credit card limits or because each passenger wants to pay using his own method, our agents will be willing to help without a problem! At the time of making the reservation, you must complete steps 1 and 2. Upon reaching step 3, without completing the payment, you must send us an email completing the contact form, indicating your assigned reservation number and that you want to divide the payment equally (or how much on each card). Greca agents will divide the payment and send you the corresponding links to complete it.

Q: What services are included in each Hotel Category?

All our hotels regardless of their category have included, at least , the basic services of what we consider a 3* accommodation : 3 Stars: Private bathroom Includes breakfast Reception Cleaning service Has a public review rate of at least 3.5 over 5 Have been fully or partially renovated in the last 7 years TV and Wifi are available Towels, soap, and shampoo Pillows and blankets (on demand) Baby cot (on demand) Hot water, heating system, air conditioning Wake-up service Luggage deposit room 4 Stars: All 3 Stars services + Private bathroom Includes breakfast Cleaning service Has a public review rate of at least 3.5 over 5 TV and Wifi are available Towels, soap, and shampoo Pillows and blankets (on demand) Baby cot (on demand) Hot water, heating system, air conditioning Wake-up service Luggage deposit room 5 Stars: All 3 and 4 Stars services + Private bathroom Includes breakfast Cleaning service TV and Wifi are available Towels, soap, and shampoo Pillows and blankets (on demand) Baby cot (on demand) Hot water, heating system, air conditioning Wake-up service Luggage deposit room

Q: What price guarantee does Greca offer?

Greca guarantees the best prices on all its products! So you can simply choose your vacation with the certainty that you will get the best price. If you find a better price, contact us by filling out a form, and be sure to send us the link so we can verify it. You must know that in most of the cases the price difference lies in the services included, for example, the entrance fees to archeological sites, food, transport, etc.

Q: Is sharing a room with other passengers possible?

At the moment, Greca does not arrange shared hotel accommodation during land excursions . We encourrage you to find travel companions beforehand, whereby the cost of your trip will also decrease as a result.

Question 1

Is there a minimum number of participants for the package to take place?

Accepted Answer

No, there is not! Greca offers you services at package prices that do not require a minimum number of participants. Any package or tour you see on our website has our "Guaranteed Departure" stamp.

Question 2

Do packages include flight tickets?

Accepted Answer

International flights or air tickets from and back to your home city, are not included in the packages as we cannot guarantee, as we do with our programs, the best price on international air tickets.

Passengers must book and issue their flights on their own and we strongly advise them to do so in advance to benefit from the best prices!

Question 3

Do the flights we book for our tours include checked-in luggage?

Accepted Answer

Yes, they do. When booking with Greca there is no need to worry as we always book flights with checked-in luggage, but the weight allowance depends on the airline. Normally, international flights allow up to 23 Kgs and domestic flights allow between 15 and 20 Kgs in economy class. Check out the included section of each program for more details.

Question 4

How do modifications, cancellations and refunds work?

Accepted Answer

MODIFICATIONS

Any amendment of the content or arrival dates of the purchased services up to 21 days before the beginning of your services will not incur any cancellation fees, except if the new provided dates contain a rate difference. If the new arrival date is cheaper than the original one, Greca Travel will refund the difference.

If your selected product contains an air or train ticket, the publicly known charges originating from each amendment will be charged to the traveler, plus a handling fee of 10€ per person. Updated vouchers in case of modification or refunds in case of cancellation will be sent only once a week, on Wednesdays.

No changes or modifications are allowed 21 days or less from the start date of the program.

CANCELLATIONS

All cancellations must be submitted in writing by email and shall be effective within the next 24 hours. A handling fee of 10€ per person is included in all our packages and cruises, and is non-refundable in case of cancellation.

In case of cancellations within less than 31 days prior to your arrival, cancellation expenses shall be collected in advance in accordance with the following tables.

For standard land-based programs, the following cancellation fees apply:

Up to 31 days before arrival: No charge (only handling fees apply)
30-15 days before arrival: 35% of the total price
14-08 days before arrival: 50% of the total price
7-0 days before arrival or in case of passenger's no-show: 100% of the total price

Products with a cancellation policy of less, equal to, or greater than 31 days (1) will unify expenses with the period mentioned in the 30-15 days before arrival segment, unless otherwise specified in the product (2):

Example 1: Free cancellation up to 31 days before arrival.

Example 2: Free up to 48 hours before arrival. If you cancel less than 48 hours before, the product is non-refundable.

For Greek cruise companies, the following cancellation fees apply:

Up to 90 days prior: No charge
89 – 60 days prior: Loss of deposit (250€-500€ per cabin, according to cabin type and cruise duration)
59 – 30 days prior: 50% of the cruise fare
29 – 0 days prior: 100% of the cruise fare

Cancellation policy for Airline & Train Tickets

Airline or train tickets included in any program are non-refundable and incur 100% cancellation fees from the moment of purchase, plus a handling fee of 10€ per person (unless otherwise specified in the product). If a date modification is required, only the handling fee and the charges imposed by the airline or train company will apply.

Example: Free until 31 days before arrival, except airline tickets, which are non-refundable. The rest of the program follows the general cancellation policy outlined above.

Travel safely with our included Health and Cancellation Insurances, which cover up to 100% of the price in case of hospitalization of the policyholder or a direct relative, death, or other unforeseen events. Additionally, we offer optional extra insurance plans for enhanced coverage, allowing you to tailor your protection according to your needs!

Any and all reimbursements will be made directly using the same payment method that was originally selected, every Wednesday or the immediate following business day, should our headquarters be closed.

Question 5

How can I pay for my packages and tours?

Accepted Answer

When booking online, our system will take you through 3 steps. In the first one, you will be able to choose "Optionals" and "Special Requests"; in the second one you should enter your personal or the traveler information, and in the last one, our system will require you:

1. To confirm if you wish to pay by bank transfer to our account in Greece or by credit card.

2. If you choose to pay with a credit card, our system will propose a minimum and a maximum number of possible installments depending on your date of travel.

3. You can handle your payment with Visa, Mastercard or Maestro. Payments with American Express, Diners and Discover carry 3% interest.

Regardless of the chosen method, each payment is made with the highest security standards.

Question 6

What the financing consists of and how it is provided.

Accepted Answer

Greca is the one who finances your trip and not your bank or credit card. It means that when we say that we can deliver the best financing interest in the market it certainly is!

The advantage is not only to pay the lowest financing fee but also the fact that you should not necessarily have the total amount to be paid since the monthly card spending limit (imposed by your card or bank) is subjected to the amount you pay in your first installment and not to the total. So this helps, even more, those travelers with low or outdated card limits.

Financing is automatically granted by our system and depends on the number of months in advance of the date you book your trip, with the only proviso that you complete all payments at least 15 days before your arrival. Our system provides financing in 1, 2, 3, 6, 9, and 12 installments only.

The total amount of your reservation is divided by the total installments and is automatically debited from the same card indicated every 30 calendar days. Our system will send you an email the day before the debit, and the day the debit is made.

In case the transaction has been unsuccessful, an email is sent informing you of the fact and giving you a certain number of hours for you to contact your bank and card. If there is any other issue with the transaction, then another email is sent with the steps required to resume the payment.

Question 7

Can we pay with more than one card?

Accepted Answer

Of course, you can! If you want to pay with more than one card, either on account of your individual credit card limits or because each passenger wants to pay using his own method, our agents will be willing to help without a problem!

At the time of making the reservation, you must complete steps 1 and 2. Upon reaching step 3, without completing the payment, you must send us an email completing the contact form, indicating your assigned reservation number and that you want to divide the payment equally (or how much on each card). Greca agents will divide the payment and send you the corresponding links to complete it.

Question 8

What services are included in each Hotel Category?

Accepted Answer

All our hotels regardless of their category have included, at least, the basic services of what we consider a 3* accommodation:

3 Stars:

Private bathroom
Includes breakfast
Reception
Cleaning service
Has a public review rate of at least 3.5 over 5
Have been fully or partially renovated in the last 7 years
TV and Wifi are available
Towels, soap, and shampoo
Pillows and blankets (on demand)
Baby cot (on demand)
Hot water, heating system, air conditioning
Wake-up service
Luggage deposit room

4 Stars:

All 3 Stars services +

Private bathroom
Includes breakfast
Cleaning service
Has a public review rate of at least 3.5 over 5
TV and Wifi are available
Towels, soap, and shampoo
Pillows and blankets (on demand)
Baby cot (on demand)
Hot water, heating system, air conditioning
Wake-up service
Luggage deposit room

5 Stars:

All 3 and 4 Stars services +

Private bathroom
Includes breakfast
Cleaning service
TV and Wifi are available
Towels, soap, and shampoo
Pillows and blankets (on demand)
Baby cot (on demand)
Hot water, heating system, air conditioning
Wake-up service
Luggage deposit room

Question 9

Which are the hotels included in the multi-day tours and packages?

Accepted Answer

At Greca, we select the hotels of each of our programs, paying special attention so that the proposed accommodations satisfy the national standards and the requirements that we require to offer our passengers the best options with the guarantee of low prices that characterizes us. Every year, our staff inspects the hotels personally.

So, you don't need to worry about spending hours looking for online accommodation options and the opinions of the travelers who have already been there, as we did it instead!

3-Stars Hotels

Greece

Cyprus

Hotel Josephine or similar in Larnaca.
Hotel Kapetanios or similar in Limassol.
Hotel Veronica or similar in Paphos.

Turkey

Hotel Istanbul Town or similar in Istanbul.
Hotel Heaven Cave or similar in Cappadocia.

Italy

Hotel Windrose or similar in Roma.
Hotel Grand Hotel Europa or similar in Naples.
Hotel Corona D´Italia or similar in Florence.
Hotel Mastino or similar in Verona.
Hotel La Bouganville or similar in Capri.
Hotel Fontana or similar in Amalfi.
Hotel Garden Hotel or similar in Ravello.
Hotel Residence Due Torri or similar in Minori.
Hotel Residence Panoramic or similar in Maiori.
Hotel Tasso Suites or similar in Sorrento.
Hotel Capri or similar in Venice.
Hotel Gran Duca di York or similar in Milan.
Hotel Fini or similar in San Giovanni Rotondo.
Hotel La Porta di Mare or similar in Tropea.
Hotel Baia degli Dei Hotel or similar in Taormina.

United Arab Emirates

Hotel Holiday Inn Express, City Max Al Barsha Hotel, City Max At the Wall Hotel or similar in Dubai.
Hotel Kingsgate Abu Dhabi By Millenium or similar in Abu Dhabi.

Israel

Hotel Prima Royale, Prima Park or similar in Jerusalem.
Hotel Prima City, Prima 75 or similar in Tel Aviv.
Hotel Kibbutz Lavi, Prima Galil or similar in Galilee.
Hotel David, Vert or similar in the Dead Sea.
Hotel Prima or similar in Eliat.

Jordan

Hotel Olive or similar in Amman.
Hotel Petra Princess, Edom or similar in Petra.
Hotel Bait Ali, Rahayeb, Hillawi, Captain Camp or similar in Wadi Rum.
Hotel Mina City Center or similar in Aqaba.
Hotel Ramada Resort By Wyndham or similar in the Dead Sea.

Morocco

Hotel Ibis City Center or similar in Casablanca.
Hotel Wazo, Meriem Hotel or similar in Marrakech.
Hotel Ribat or similar in Rabat.
Hotel Menzeh Zalagh City Center or similar in Fez.
Hotel Xaluca or similar in Dades.
Hotel Chellah or similar in Tangier.
Hotel Ksar Le Tinsouline or similar in Zagora.
Standart Camp Kasbah Leila, Yasmina with private bathroom in Merzouga.
Deluxe Camp Caravane du Sud or similar in Tizi Desert.
Hotel Le Riad or similar in Ouarzazate.

Spain

Hotel Petit Palace Puerta del Sol or similar in Madrid.
Hotel Del Mar or similar in Barcelona.
Hotel Petit Palace Plaza de la Reina or similar in Valencia.
Hotel San Miguel or similar in Santiago de Compostela.
Hotel Eurostars Regina or similar in Seville.
Hotel Casual del Mar Málaga or similar in Malaga.
Hotel Casa del Capitel Nazarí or similar in Granada.
Hotel Ilusion Bilbao or similar in Bilbao.
Hotel Eurostars Maimonides or similar in Cordoba.

Andora

Hotel L'Isard or similar in Andorra la Vella.

Portugal

Hotel My Story Hotel Tejo or similar in Lisboa.
Hotel Hotel da Bolsa or similar in Porto.

France

Hotel Best Western Ronceray Opera, Hotel Paris Lafayette, Antin Trinité, Ibis Paris Porte d' Orleans or similar in Paris.
Hotel Ibis Nice Centre Gare or similar in Nice.
Hotel Ibis Styles Dijon Central or similar in Dijon.
Hotel ibis Lyon Part Dieu Les Halles or similar in Lyon.
Hotel Ibis Styles Toulouse Gare Centre Matabiau or similar in Toulouse.
Hotel Quality Bordeaux Centre or similar in Bordeaux.
Hotel Ibis Tours Centre Gare or similar in Tours.
Hotel Ibis Centre Historique or similar in Strasbourg.

England

Hotel The Royal Hotel or similar in Bath.
Hotel Premier Inn Brentford, Holiday Inn London Earls Court, Ibis London Earls Court, Premier Inn Putney Bridge, Premier Inn London City Aldgate, or similar in London.
Hotel Ibis Styles Liverpool Centre Dale Street or similar in Liverpool.
Hotel The Minster Hotel York or similar in York.

Scotland

Hotel Voco Edinburgh Haymarket, Moxy Edinburgh Airport, or similar in Edinburgh.
Hotel Moxy Glasgow SEC or similar in Glasgow.
Hotel Beaufort or similar in Inverness.

Ireland

Hotel Ramada by Wyndham or similar in Belfast.
Hotel Holiday Inn Express Dublin City Centre, Maldron Parnell Square, or similar in Dublin.
Hotel Limerick City or similar in Limerick.

Switzerland

Hotel Ibis Style Zurich City Center or similar in Zurich.
Hotel Ibis Geneve Centre Lac or similar in Geneva.
Hotel Harry's home or similar in Berna.
Hotel Good night inn or similar in Zermatt.
Hotel Carlton Europe or similar in Interlaken.

Malta

Hotel Melior Boutique, Osborne, Topaz or similar in La Valletta.

4-Stars Hotels

Greece

Hotel Kubic Brown or similar in Athens.
Hotel Pelican Bay Art Hotel or similar in Mykonos.
Hotel Kanales or similar in Paros.
Hotel Rosebay Hotel or similar in Santorini.
Hotel Ibis Styles or similar in Heraklion, Crete.
Hotel Kydon The Heart City or similar in Chania, Crete.
Hotel Palazzo Greco or similar in Agia Galini, Crete.
Hotel Elounda Akti Olous Hotel or similar in Agios Nikolaos, Crete.
Hotel Horizon Blu or similar in Rhodes.
Hotel Kefalonia Grand Hotel or similar in Kefalonia.
Hotel Diana or similar in Zakynthos.
Hotel Kosta Famissi, Grand Meteora, or similar in Kalambaka.
Hotel Kastalia Hotel or similar in Delphi.
Hotel Europa, Amalia or similar in Olympia.
Hotel Liberty or similar in Nafplio.
Hotel Egnatia Palace or similar in Thessaloniki.
Hotel Porto Galini Hotel or similar in Lefkada.
Hotel Viva Mare Hotel or similar in Pylos.
Hotel Gamila Rocks Mountain Hotel or similar in Zagorohoria.
Hotel Secret Paradise or similar in Halkidiki.
Hotel Egnatia or similar in Kavala.
Hotel Grand Hotel Egnatia or similar in Alexandroupolis.
Hotel Aeolos or similar in Skopelos.
Hotel Volos Palace Hotel or similar in Volos.
Hotel Alkyon or similar in Skiathos.
Hotel Alonissos Beach Bungalows & Suites or similar in Alonissos.
Hotel Kalavrita Canyon Hotel & Spa or similar in Kalavrita.
Hotel Element or similar in Elafonisos.
Hotel Nafs Hotel or similar in Nafpaktos.
Hotel Salt Suites or similar in Milos.
Hotel Diogenis or similar in Syros.
Hotel Aspalathras White or similar in Folegandros.
Hotel Alkyoni Beach or similar in Naxos.
Hotel Ariti Grand or similar in Corfu.

Cyprus

Hotel Sunhall or similar in Larnaca.
Hotel Ajax or similar in Limassol.
Hotel Amphora or similar in Paphos.

Turkey

Hotel Yigitalp or similar in Istanbul.
Hotel Best or similar in Ankara.
Hotel Altinöz Nevsehir, Lava Cappadocia Cave or similar in Cappadocia.
Hotel Tripolis or similar in Pamukkale.
Hotel Ilayda or similar in Kusadasi.
Hotel Blanca or similar in Izmir.
Hotel Mavi Kumsal or similar in Bodrum.
Hotel Triana or similar in Antalya.
Hotel Iris or similar in Canakkale.

Italy

Hotel Residenza Antica or similar in Roma.
Hotel Manzoni or similar in Milan.
Hotel Cellai Boutique Hotel or similar in Florence.
Hotel Executive Hotel or similar in Siena.
Hotel Ambasciatore, Delfino or similar in Venice Mestre.
Hotel Concordia or similar in Venice.
Hotel Le Due Corti or similar in Como.
Hotel Igea or similar in Brescia.
Hotel Starhotels President or similar in Génova.
Hotel Montresor Palace or similar in Verona.
Hotel Palazzo Salgar or similar in Naples.
Hotel Best Western Capello D´Oro or similar in Bergamo.
Hotel Michelangelo, GH Vesuvio, Hilton Sorrento Palace, Hotel Central, Imperial Hotel Tramontano, La Residenza, Crawford, Grand Hotel Flora, or similar in Sorrento.
Hotel Excelsior, La Bussola, Luna Convento, Palazzo Ferraioli, or similar in Amalfi.
Hotel La Floridiana, La Palma, San Michele Anacapri, or similar in Capri.
Hotel Pietra di Luna or similar in Maiori.
Hotel Graal or similar in Ravello.
Hotel Villa Romana or similar in Minori.
Hotel The Poet Hotel or similar in La Spezia.
Hotel Conca D´Oro, L´Ancora, Pasitea Art Hotel, Royal Positano, or similar in Positano.
Hotel Miramare Sea Resort or similar in Ischia.
Hotel NH Catania or similar in Catania.
Hotel NH Palermo or similar in Palermo.
Hotel Diodoro or similar in the Taormina zone.
Hotel Cannamele Resort or similar in Tropea.
Hotel Mercure Prometeo or similar in Siracusa.
Hotel Dioscuri Bay Palace or similar in Agrigento.
Hotel Oriente or similar in Bari.
Hotel Grand Hotel Lecce, Hotel President, Delle Palme, or similar in Lecce.
Hotel Excelsior, Altafiumara, E-Hotel, or similar in Reggio Calabria.
Hotel Gran Paradiso Hotel or similar in San Giovanni Rotondo.
Hotel San Francesco or similar in Loreto.
Hotel Mediterraneo Palace or similar in Ragusa.
Hotel Altea Palace or similar in Selinunte.

Malta

Hotel SU29 Boutique, Casa Ellul, Argento, Paradise bay resort or similar in La Valletta

Egypt

Hotel Barceló Pyramids Hotel, Swiss Inn Hotel, Pyramids Park or similar in Cairo.
Motor Ship Ms Beau Solei, Ms Nile Ruby, Jamila, or similar in the Nile.
Hotel Seti First, Nefertari Hotel or similar in Abu Simbel.
Hotel Byoum Lakeside Hotel or similar in Fayoum Oasis.
Hotel Santa Catherina Plaza or similar in Saint Catherine.
Hotel Oriental Coast or similar in Marsa Alam.
Hotel Aurora Oriental or similar in Sharm el Sheikh.
Hotel Pharaon Azure Beach Resort or similar in Hurghada.

United Arab Emirates

Hotel Hilton Garden Inn, Double Tree Al Barsha, Holiday Inn Festival City, or similar in Dubái.
Hotel Holiday Inn Centro, Novotel Al Bustan, or similar in Abu Dhabi.

Israel

Hotel Grand Court, Ramada Hotel, or similar in Jerusalem.
Hotel Metropolitan, Tal Hotel or similar in Tel Aviv.
Hotel Kibbutz Lavi, Lake House Deluxe or similar in Galilea.
Hotel David, Vert Hotel or similar in Dead Sea.
Hotel Prima Hotel or similar in Eliat.

Jordan

Hotel Saray, Ayass, Sulaf, or similar in Amman.
Hotel P Quattro, Petra Palace, or similar in Petra.
Camp Bait Ali, Rahayeb, or similar in Wadi Rum.
Hotel City Tower, Orix City Center, or similar in Aqaba.
Hotel Holiday Inn, Dead Sea Spa, or similar in Dead Sea.

Morocco

Hotel Kenzi Basma Hotel, Oum Palace Hotel, Novotel City Center, or similar in Casablanca.
Hotel Zalagh Kasbah Hotel, Blue Sea Hotel, Opera Plaza Hotel, or similar in Marrakech.
Hotel Farah or similar in Rabat.
Hotel Barcelo Medina, Zalagh Palace Hotel, Volubilis Hotel, or similar in Fez.
Hotel Dixil, Kenzi Solazur Hotel, or similar in Tangier.
Hotel Riad Lamane Hotel or similar in Zagora.
Superior Camp Kasbah Leila, Yasmina with private bathroom in Merzouga.
Deluxe Camp Caravane du Sud or similar in Tizi Desert.
Hotel Kasbah Lamrani or similar in Tinghir.
Hotel Ksar Alassil, Le Riad Hotel, or similar in Erfoud.
Hotel Kenzi Azghor, Le Flint Hotel, or similar in Ouarzazate.

Spain

Hotel Ópera or similar in Madrid.
Hotel H10 Cubik or similar in Barcelona.
Hotel Silken Puerta or similar in Valencia.
Hotel Petit Palace Santa Cruz or similar in Seville.
Hotel Hotel Allegro Granada, or similar in Granada.
Hotel Eurostars Conquistador Hotel or similar in Cordoba.
Hotel Exe Boston or similar in Zaragoza.
Hotel Sol Torremolinos - Don Pablo or similar in Costa del Sol.
Hotel Petit Palace Plaza Malaga Hotel or similar in Malaga.

Andora

Hotel NH Andorra la Vella or similar in Andorra la Vella.

Portugal

Hotel Marques De Pombal Hotel or similar in Lisboa.
Hotel Porto Trindade or similar in Porto.
Hotel Lux Fátima or similar in Fatima.
Hotel Urgeiriça or similar in Urgeiriça.

France

Hotel Petit La Fayette, Helios Opera, Le Mathurin, Novotel Paris Puerta d’ Italie, Pullman Centre Bercy, or similar in Paris.
Hotel Best Western Lakmi, Massena, or similar in Nice.
Hotel Oceania Le Jura Dijon, Mercure Dijon Centre, or similar in Dijon.
Hotel Best Western Crequi Lyon Part Dieu, Radisson Blu4, or similar in Lyon.
Hotel Appart-Hôtel Clément Ader or similar in Toulouse.
Hotel Best Western Premier Hotel Bayonne Etche Ona or similar in Bordeaux.
Hotel Hampton by Hilton Tours Centre or similar in Tours.
Hotel Ibis Merne-la-Vallée, Dream Castle, or similar in Disneyland.
Hotel des Vosges or similar in Strasbourg.

England

Hotel Clayton Chiswick, Millennium & Copthorne, Novotel London West, or similar in London.
Hotel Blackwell Grange, Mercure Darlington King, or similar in Durham.
Hotel Mercure Holland House or similar in Bristol.
Hotel Hampton by Hilton or similar in Bath.
Hotel Mercure Haydock, Radisson Blu Liverpool, or similar in Liverpool.
Hotel Indigo York or similar in York.

Scotland

Hotel Leonardo Royal Hotel Edinburgh, Mercure Edinburgh Haymarket, or similar in Edinburgh.
Hotel Mercure Inverness or similar in Inverness.

Ireland

Hotel Clayton Burlington Road, Jurys Inn Christchurch, or similar in Dublin.

Switzerland

Hotel Adagio Zurich City Center or similar in Zurich.
Hotel Nash airport or similar in Geneve.
Hotel Holiday Inn Bern, The Ambassador or similar in Berna.
Hotel Mountime Tasch, Alex or similar in Zermatt.

5-stars Hotels

Greece

Hotel Hellenic Vibes or similar in Athens.
Hotel Mykonian Korali or similar in Mykonos.
Hotel Paros Agnanti or similar in Paros.
Hotel Majestic or similar in Santorini.
Hotel Aquila Atlantis Hotel or similar in Heraklion, Crete.
Hotel The Tanneries or similar in Chania, Crete.
Hotel Palazzo Greco or similar in Agia Galini, Crete.
Hotel Elounda Mare or similar in Agios Nikolaos, Crete.
Hotel Eden Roc Hotel or similar in Rhodes.
Hotel Eliamos or similar in Kefalonia.
Hotel Le Sante or similar in Zakynthos.
Hotel Grand Meteora or similar in Kalambaka.
Hotel Kastalia or similar in Delphi.
Hotel Arty Grand or similar in Olympia.
Hotel Amphitryon or similar in Nafplio.
Hotel Daios Luxury Living or similar in Thessaloniki.
Hotel Ardamis Hotel or similar in Monemvasia.
Hotel Ionian Blue Bungalows & Spa Resort or similar in Lefkada.
Hotel Costa Navarino Hotel or similar in Pylos.
Hotel Avragonio Hotel or similar in Zagorohoria.
Hotel Du Lac or similar in Ioannina.
Hotel Korina Gallery or similar in Itaka.
Hotel Miraggio or similar in Halkidiki.
Hotel Lucy or similar in Kavala.
Hotel Astir Alexandroupolis or similar in Alexandroupolis.
Hotel Skopelos Holidays and Spa or similar in Skopelos.
Hotel Xenia Volos Hotel or similar in Volos.
Hotel Kassandra Bay or similar in Skiathos.
Hotel Althea Aletri or similar in Alonissos.
Hotel Chalet Azanias or similar in Kalavrita.
Hotel Capari Suites or similar in Elafonisos.
Hotel Nafs or similar in Nafpaktos.
Hotel White pebble suites or similar in Milos.
Hotel Apollonion Palace or similar in Syros.
Hotel Chora Resort & Spa or similar in Folegandros.
Hotel Nissaki Beach or similar in Naxos.
Hotel Rodostamo Hotel or similar in Corfu.

Cyprus

Hotel Radisson Beach Resort or similar in Larnaca.
Hotel Royal Apollonia or similar in Limassol.
Hotel Almyra or similar in Paphos.

Turkey

Hotel Barceló or similar in Istanbul.
Hotel Dinler Ügrüp, Yunak Evleri or similar in Cappadocia.
Hotel Colossae or similar in Pamukkale.
Hotel Charisma or similar in Kusadasi.
Hotel Point or similar in Ankara.
Hotel Movenpick or similar in Izmir.
Hotel Azka or similar in Bodrum.
Hotel Ramada or similar in Antalya.

Italy

Hotel Palazzo Cinquecento or similar in Rome.
Hotel Baglioni or similar in Venice.
Hotel NH Milano President or similar in Milan.
Hotel Palazzo Montebello or similar in Firenze.
Hotel Villa Paola or similar in Tropea.
Hotel El Jebel or similar in Taormina.
Hotel Santa Caterina or similar in Amalfi.
Hotel Villa Cimbrone Hotel or similar in Ravello.
Hotel Botanico San Lazzaro or similar in Maiori.
Hotel La Favorita or similar in Sorrento.

Egypt

Hotel Conrad Cairo, Sheraton Cairo, Fairmont Nile City, or similar in Cairo (5*A).
Hotel Cairo Pyramids, Ramses Hilton Hotel or similar in Cairo (5*B).
Hotel Movenpick Aswan or similar in Aswan (Unique Category).
Hotel Sonesta St. George, Sofitel Winter Palace, or similar in Luxor (Unique Category).
Hotel Seti First, Nefertari Hotel or similar in Abu Simbel. (Unique Category).
Hotel Helnan Auberge Fayoum or similar in Fayoum (Unique Category).
Hotel Hilton Alexandria Green Plaza or similar in Alexandria (Unique Category).
Hotel Savoy Sharm Hotel, Sultan Gardens Hotel, Marriott Hotel, or similar in Sharm el Sheikh (5*A).
Hotel Hilton Sharks Bay Resort, Maritim Jolie Ville Royal Península, or similar in Sharm el Sheikh (5*B).
Hotel Marriott Beach Resort or similar in Hurghada (5*A).
Hotel Sonesta Pharaoh Azur Resort, Continental Hotel or similar in Hurghada (5*B).
Hotel Novotel Marsa Alam or similar in Marsa Alam (5*A).
Hotel Queen Marsa Alam Hotel or similar in Marsa Alam (5*B).
Motor Ship Cruise Steigenberger Royale, Steigenberger Omar El Khayam, Blue Shadow, Ms Royal Viking, Movenpick Prince Abbas, Movenpick Darakum, Nile Goddess, or similar in the Nile.

United Arab Emirates

Hotel Media Rotana, Voco Dubai Hotel, or similar in Dubai.
Hotel Royal M, Corniche Hotel, Conrad Etihad Towers or similar in Abu Dhabi.

Israel

Hotel Dan Panorama or similar in Jerusalem.
Hotel Crowne Plaza or similar in Tel Aviv.
Hotel Caesar Premier, Kibbutz Lavi or similar in Galilea.
Hotel David, Vert, or similar in the Dead Sea.
Hotel Dan Panorama or similar in Eliat.

Jordan

Hotel Le Bristol, Crowne Plaza, Centro Mada, or similar in Amman.
Hotel Hayat Zaman, Petra Guesthouse, Old Village, or similar in Petra.
Camp Suncity, Hasan Zawaideh, or similar in Wadi Rum.
Hotel Grand Tala Bay, Movenpick Resort & Residences or similar in Aqaba.
Hotel Movenpick Resort & Spa, Crowne Plaza, or similar in Dead Sea.

Morocco

Hotel Movenpick Hotel, Sofitel Tour Blanche Hotel, Farah Hotel, or similar in Casablanca.
Hotel Kenzi Rose Garden Hotel, Palm Plaza Hotel, Adam Park Hotel, or similar in Marrakech.
Hotel Le Diwan-MGallery, or similar in Rabat.
Hotel Palais Medina, Les Merinides Hotel, Riad Dar Dmana Hotel, or similar in Fez.
Hotel Hilton City Hotel, Royal Tulip Hotel or similar in Tanger.
Hotel Riad Lamane Hotel or similar in Zagora.
Deluxe Camp Kasbah Leila, Yasmina with private bathroom in Merzouga.
Deluxe Camp Caravane du Sud or similar in Tizi Desert.
Hotel Bougafer Hotel or similar in Tinghir.
Hotel Chergui, Xaluca Hotel, Palais du Desert Hotel, or similar in Erfoud.
Hotel Les Temple des Arts, Bereber Palace Hotel, Riad Dar Chamaa Hotel, or similar in Ouarzazate.

Spain

Hotel Hyatt Centric Gran Vía or similar in Madrid.
Hotel Sixtytwo or similar in Barcelona.
Hotel Hospes Palau de la Mar or similar in Valencia.
Hotel Hotel Colón Gran Meliá or similar in Seville.
Hotel Only You or similar in Malaga.
Hotel Hospes Palacio De Los Patos or similar in Granada.
Hotel Hospes Palacio del Baldío or similar in Cordoba.
Hotel Eurostars Araguaney or similar in Santiago de Compostela.

Andora

Hotel Eurostars Andorra or similar in Andorra la Vella.

Portugal

Hotel Eurostars Aliados or similar in Porto.
Hotel Eurostars Das Letras or similar in Lisbon.

France

Hotel Maison Colbert Meliá, Parister & Spa, Renaissance Paris Republique, or similar in Paris.
Hotel Boscolo or similar in Nice.
Hotel Grand Hotel La Cloche Dijon-MGallery or similar in Dijon.
Hotel Intercontinental Lyon Dieu or similar in Lyon.
Hotel Pullman Toulouse Centre Ramblas or similar in Toulouse.
Hotel Le Boutique Hotel & Spa or similar in Bordeaux.
Hotel Novotel City Tours or similar in Tours.
Hotel Mercure Centre or similar in Strasbourg.

Switzerland

Hotel Zurich Marriot or similar in Zurich.

England

Hotel The Windsor Townhouse, The Ayrlington, The Gainsborough Bath Spa, or similar in Bath.
Hotel iStay Liverpool Harrisons or similar in Liverpool.
Hotel Conrad London St James, Royal Lancaster, Radison Edwardian, or similar in London.
Hotel The Grand York or similar in York.

Scotland

Hotel Virgin Hotels Glasgow, Kimpton Blythswood Square, or similar in Glasgow.
Hotel Kimpton Charlotte Square, The Glasshouse, or similar in Edinburgh.
Hotel Ness Walk or similar in Inverness.

Ireland

Hotel The Merchant, The Fitzwilliam, Grand Central, or similar in Belfast.
Hotel Anantara The Marker Dublin, Dylan Hotel, The Morrison Dublin, or similar in Dublin.

Switzerland

Hotel Mercure Zurich city, Zurich Marriot or similar in Zurich.
Hotel Crowne Plaza, Fairmont grand or similar in Geneve.
Hotel Schweizerhof or similar in Berna.

Malta

Hotel Roselli, Phoenicia or similar in La Valletta.

Sometimes due to availability, hotels can be changed to others with similar features, (this is what the title "similar" refers to). Greca takes special concern and attention so that these hotels also meet our standards and requirements.

Important notice: During the low season from November to March, most 5-star hotels in Greece close for winter. In case you have a booking that takes you to a Greek island during these months, please note that in Greca we will do our best to find and book the desired category, however, due to the limited availability, we might end up booking a high-quality 4-star hotel. Keep in mind that even if we manage to book a 5-star hotel, the amount corresponding to the island hotel booking these months is for 4 stars.

Following this line, in some regions where there are no 5* hotels available, like Kalambaka, we have chosen the best 4* options for you.

Question 10

What type of ferry tickets are included in your programs visiting the Greek islands?

Accepted Answer

The ferry tickets included in all our programs to the Greek islands are those of the "slow" type for all routes, except for the segment Mykonos -Santorini, which is always "fast" or "express". The timetable for slow ferries is the following:

Ferries included:

-Ferry from Athens to Mykonos: 07:30 - 13:20

-Ferry from Mykonos to Paros: 12:20 - 13:05 (Fast Ferry or Express).

-Ferry from Mykonos to Athens: 14:15 - 20:00.

-Ferry from Mykonos to Santorini: 11:10 - 14:30 (Fast Ferry or Express).

-Ferry from Athens to Santorini: 07:25 - 15:10.

-Ferry from Paros to Santorini: 11:55 - 15:10.

-Ferry from Santorini to Athens: 15:30 - 23:20.

-Ferry from Santorini to Heraklion: 17:00 - 18:40 (Fast Ferry or Express).

-Ferry from Santorini to Mykonos: 12:35 - 14:45 (Fast Ferry or Express).

-Ferry from Athens to Syros: 07:00 - 09:05 (Fast Ferry or Express).

-Ferry from Syros to Santorini: 09:15 - 12:00 (Fast Ferry or Express).

-Ferry from Athens to Milos: 07:40 - 11:15 (Fast Ferry or Express).

-Ferry from Milos to Santorini: 11:15 - 13:15 (Fast Ferry or Express).

-Ferry from Athens to Folegandros: 07:40 - 12:15 (Fast Ferry or Express).

-Ferry from Folegandros to Santorini: 12:25 - 13:15 (Fast Ferry or Express).

-Ferry from Milos to Folegandros: 11:15 - 12:15 (Fast Ferry or Express).

-Ferry from Athens to Naxos: 07:25 - 12:45.

-Ferry from Mykonos to Naxos: 11:10 - 11:45 (Fast Ferry or Express).

-Ferry from Naxos to Santorini: 13:00 - 15:10.

-Ferry from Volos to Alonissos: 07:30 - 12:00.

-Ferry from Alonissos to Skopelos: 12:45 - 13:10.

-Ferry from Skopelos to Skiathos: 13:30 - 14:30.

Important note: Scheduled times may vary or experience considerable delays due to weather conditions.

Fast or Express ferries (optional):

-Ferry from Athens to Mykonos: 07:00 - 09:45.

-Ferry from Mykonos to Paros: 12:20 - 13:05.

-Ferry from Mykonos to Athens: 13:15 - 16:15.

-Ferry from Mykonos to Santorini: 09:50 - 12:00.

-Ferry from Paros to Santorini: 10:00 - 14:30.

-Ferry from Athens to Santorini: 07:00 - 11:55.

-Ferry from Santorini to Athens: 12:35 - 17:45.

-Ferry from Santorini to Heraklion: 17:00 - 18:40.

-Ferry from Athens to Syros: 07:00 - 09:05.

-Ferry from Syros to Santorini: 09:15 - 12:00.

-Ferry from Athens to Milos: 07:40 - 11:05.

-Ferry from Milos to Santorini: 11:15 - 13:15.

-Ferry from Athens to Folegandros: 07:40 - 12:15.

-Ferry from Folegandros to Santorini: 12:25 - 13:15.

-Ferry from Milos to Folegandros: 11:15 - 12:15.

-Ferry from Athens to Naxos: 07:00 - 10:20.

-Ferry from Mykonos to Naxos: 09:50 - 10:20.

-Ferry from Naxos to Santorini: 10:35 - 12:00.

Important note: Scheduled times may vary or experience considerable delays due to weather conditions.

Additionally, please take note that there is the possibility of changing the segments Athens- Mykonos or viceversa, as well as Santorini- Athens or viceversa for flight tickets. The flight duration is around 40 to 45 minutes, respectively.

In order to know the rates for changes in means of transport, please verify the section "not included" in the program of your choice at the moment of booking, step 1/3, where you also have the chance to keep or modify the ones included under your program.

We highly recommend taking fast ferries of flights, specially on your way back to Athens.

Question 11

What are the tourist city taxes or room taxes?

Accepted Answer

Tourist, hotel, or overnight rates are government and municipal taxes that the hotel collects directly from the traveler at the time of check-in. It is important to always account for these fees or taxes when verifying the total cost of your trip, as they are an additional mandatory expense to consider. Hotel or overnight taxes are not collected by Greca and generally depend on the accommodation category, city, and total length of stay.

Greece

From November to March:
EUR 1.5 per night per room for 3-star hotels.
EUR 3.00 per night per room for 4-star hotels.
EUR 4.00 per night per room for 5-star hotels.

From April to October:
EUR 5.00 per night per room for 3-star hotels.
EUR 10.00 per night per room for 4-star hotels.
EUR 15.00 per night per room for 5-star hotels.

Italy

Venice:
EUR 1.00 per person per night for each star of the hotel, up to a maximum of 5 nights. Minors under 16 years old are exempt.

Milan:
EUR 3.00 per person per night in 3-star hotels, up to a maximum of 14 nights.
EUR 4.00 per person per night in 4-star hotels, up to a maximum of 14 nights.
EUR 5.00 per person per night in 5-star hotels, up to a maximum of 14 nights.
Minors under 18 years old are exempt.

Verona:
EUR 2.50 per person per night in 3-star hotels, up to a maximum of 14 nights.
EUR 3.00 per person per night in 4-star hotels, up to a maximum of 14 nights.
EUR 5.00 per person per night in 5-star hotels, up to a maximum of 14 nights.

Como:
EUR 2.00 per person per night in 3-star hotels.
EUR 2.50 per person per night in 4-star hotels.

Genoa:
EUR 1.50 per person per night in 3-star hotels, up to a maximum of 14 nights.
EUR 2.50 per person per night in 4-star hotels, up to a maximum of 14 nights.

Stresa:
EUR 1.50 per person per night in 3-star hotels, up to a maximum of 14 nights.
EUR 2.50 per person per night in 4-star hotels, up to a maximum of 14 nights.

Bolzano:
EUR 1.20 per person per night in 3-star hotels, up to a maximum of 14 nights.
EUR 1.60 per person per night in 4-star hotels, up to a maximum of 14 nights.

Merano:
EUR 1.20 per person per night in 3-star hotels, up to a maximum of 14 nights.
EUR 1.60 per person per night in 4-star hotels, up to a maximum of 14 nights.

Siena:
EUR 2.50 from April to October per person per night, up to a maximum of 6 nights, in 3-star and 4-star hotels.
EUR 5.00 from April to October per night, up to a maximum of 6 nights, in 5-star hotels. Minors under 16 years old are exempt. From November to March, EUR 1.00 per person per night, up to 6 nights.

Rome:
EUR 4.00 per person per night in 3-star hotels, up to a maximum of 10 nights.
EUR 6.00 per person per night in 4-star hotels, up to a maximum of 10 nights.
EUR 7.00 per person per night in 5-star hotels, up to a maximum of 10 nights.
Minors under 10 years old are exempt.

Naples:
EUR 2.50 per person per night in 3-star hotels.
EUR 3.50 per person per night in 4-star hotels.
EUR 4.50 per person per night in 5-star hotels.

Florence:
EUR 1.50 per person per night in all three hotel categories.
Starting April 1:
EUR 6.00 per person per night in 3-star hotels.
EUR 7.00 per person per night in 4-star hotels.
EUR 8.00 per person per night in 5-star hotels.

Amalfi:
EUR 1.50 per person per night for each star the hotel is accredited with.

Sorrento:
EUR 2.00 per person per night in 3-star hotels.
EUR 3.00 per person per night in 4-star hotels.
EUR 4.00 per person per night in 5-star hotels.

Capri:
EUR 3.00 per person per night in 3-star hotels.
EUR 4.00 per person per night in 4-star hotels.
EUR 5.00 per person per night in 5-star hotels.

Ischia:
EUR 1.00 per person per night in 3-star hotels.
EUR 1.50 per person per night in 4-star hotels.
EUR 2.00 per person per night in 5-star hotels.

Minori:
EUR 2.00 per person per night in 3-star hotels.
EUR 3.00 per person per night in 4-star and 5-star hotels.
Minors under 10 years old are exempt.

Positano:
EUR 3.00 per person per night in 3-star hotels.
EUR 4.00 per person per night in 4-star hotels.
EUR 5.00 per person per night in 5-star hotels.

San Giovanni Rotondo:
For accommodation valued below EUR 60.00 per night per room: EUR 1.00 for the first night, EUR 0.80 for the second and third nights.
For accommodation valued above EUR 60.00 per night per room: EUR 1.20 for the first night, EUR 1.00 for the second and third nights.
People over 70 and minors under 14 are exempt.

Palermo:
EUR 2.00 per person per night in 5-star hotels, up to a maximum of 4 nights.
EUR 2.00 per person per night in 4-star hotels, up to a maximum of 4 nights.
EUR 2.00 per person per night in 3-star hotels, up to a maximum of 4 nights.

Catania:
EUR 3.50 per person per night in 5-star hotels, up to a maximum of 3 nights.
EUR 2.50 per person per night in 4-star hotels, up to a maximum of 3 nights.
EUR 2.50 per person per night in 3-star hotels, up to a maximum of 3 nights.

United Arab Emirates
EUR 2.72 per person per night in 3-star hotels.
EUR 3.73 per person per night in 4-star hotels.
EUR 5.00 per person per night in 5-star hotels.

Turkey
EUR 2.00 per person per night in all categories.

Spain

Catalonia:
EUR 1.00 per person per night in 3-star hotels in Catalonia.
EUR 1.70 per person per night in 4-star hotels in Catalonia.
EUR 3.50 per person per night in 5-star hotels in Catalonia.

Barcelona:
EUR 3.75 per person per night in 3-star hotels in Barcelona.
EUR 4.45 per person per night in 4-star hotels in Barcelona.
EUR 6.25 per person per night in 5-star hotels in Barcelona.

Portugal
EUR 2.00 per person per night in any accommodation category in Lisbon.
EUR 2.00 per person per night in any accommodation category in Porto.

Other countries
All hotel fees in Bosnia, Croatia, Slovenia, Egypt, Israel, Jordan, Morocco, Montenegro, and Serbia are already included, unless specified otherwise in the product.

*Hotel, tourist, or overnight rates may change without notice.

Question 12

What price guarantee does Greca offer?

Accepted Answer

Greca guarantees the best prices on all its products! So you can simply choose your vacation with the certainty that you will get the best price. If you find a better price, contact us by filling out a form, and be sure to send us the link so we can verify it.

You must know that in most of the cases the price difference lies in the services included, for example, the entrance fees to archeological sites, food, transport, etc.

Question 13

Is sharing a room with other passengers possible?

Accepted Answer

At the moment, Greca does not arrange shared hotel accommodation during land excursions. We encourrage you to find travel companions beforehand, whereby the cost of your trip will also decrease as a result.

Question 14

What is standard practice when sharing a triple room?

Accepted Answer

It is the ideal way to travel and share expenses if you are 3 friends or family, they will enjoy every moment of the trip together. Generally, triple rooms consist of an extra bed, a sofa bed, or similar, depending on the accommodation property. The discount granted to the third occupant is distributed among all three travelers and so you will all benefit from the lower price.

Question 15

Which is the best month or season to travel?

Accepted Answer

The best season to visit Greece, Italy and Turkey is between April and October when summer turns it into a true paradise. The low season, starting from November to March, has lower prices and due to its mild winter, allows visitors to keep coming, making it the perfect moment to visit historical and archeological sites.

Question 16

What is the dress code on board the cruise ships?

Accepted Answer

For your comfort on board the cruise ship, we suggest that you wear low-heeled or sports shoes. This type of footwear makes it easier and safer to walk on open-air decks and stairs.

However, more formal attire, such as a cocktail dress or an elegant suit for the ladies, a jacket and tie for the gentlemen, would be more appropriate for the Captain's Gala or the Cocktail Night.

Question 17

Where and when does my tour start?

Accepted Answer

Throughout your reservation and in step 1 of 3, we will ask you to specify the name of your accommodation, either a hotel or private address. Based on the information that you give us our system will ascertain the closest point as well as the expected pick-up time. These details are also sent along with your confirmation for your convenience.

Question 18

What type of vehicle do we use for the tours?

Accepted Answer

You will be able to travel comfortably as greca ensures that the excursions are carried out in air-conditioned vehicles such as buses, minibusses, or cars, according to the number of passengers. Our vehicles are conducted by professionals, and accompanied by local travel escorts or licensed tour guides where applicable. The vehicles meet all the safety requirements stipulated by the government regulations of each of the countries where we operate.

Question 19

What happens in case of rain or inclement weather?

Accepted Answer

No need to worry, it rains a few days a year in the Mediterranean.

If it rains, the activities will still take place as normal. If there are extreme conditions (such as heavy snow or very high temperatures) and the tour has to be canceled, we will offer you an alternative date or refund the payment.

Question 20

What do the transfers include and what is the waiting time?

Accepted Answer

In the event of possible delays in flights or the collection of your luggage, the representatives of greca will wait for you up to 90 minutes from the arrival of your flight and 45 minutes in ports and train stations.

In the included section of each program, as well as in their respective description, we specify whether they include assistance and/or transportation. Transfers are common for all passengers sharing the same reservation code or number.

Question 21

Are meals included?

Accepted Answer

Greca books hotels that always include breakfast. At each tour we specify whether there are meals included in the package or if they are optional. We suggest consulting the relevant section of each tour program for more details!

Question 22

What are the car rental requirements?

Accepted Answer

You must be at least 21 years old for renting a vehicle (25 years old in some categories). There are no maximum age restrictions.

The driver´s credit or debit card will be requested at the time of picking up the vehicle and will be used for the security deposit (prepaid cards are not accepted).

Authorized driving license:

If your driving license was issued by any of the countries that are in the following list, Congratulations! Your license or card type is valid and does not require the presentation of any additional documentation:

Albania, Germany, Saudi Arabia, Armenia, Austria, Azerbaijan, Bahamas, Bahrain, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Chile, Cyprus, Costa Rica, Ivory Coast, Croatia, Cuba, Denmark, Ecuador, United Arab Emirates United, Slovakia, Slovenia, Spain, Estonia, Russian Federation, Philippines, Finland, France, Georgia, Ghana, Greece, Guyana, Hungary, Indonesia, Iran, Iraq, Ireland, Iceland, Israel, Italy, Kazakhstan, Kenya, Kuwait, Kyrgyzstan , Latvia, Liberia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Morocco, Mexico, Monaco, Mongolia, Montenegro, Nigeria, Norway, the Netherlands, Pakistan, Peru, Poland, Portugal, Qatar, United Kingdom of Great Britain and Northern Ireland, Central African Republic, Czech Republic, Republic of Korea, Republic of Moldova, Democratic Republic of the Congo, Romania, San Marino, Senegal, Serbia, Seychelles, South Africa, Sweden, Switzerland, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan,Ukraine, Uruguay, Uzbekistan, Vatican, Venezuela, Vietnam, Zimbabwe.

- For the countries not mentioned above, the driving license is required to be accompanied by an international license also known IDP or IDL. Issuing an International Driving Permit or License is a very straight forward procedure and can be issued online and offline.

Question 23

What is the franchise in the insurance policy of a rental car

Accepted Answer

Franchise is the part of the damage in a claim that the insured party has to pay. It can be a fixed amount or a percentage of the total insured amount. Therefore, the amount and payment of the insurance company coverage only begins when the claim exceeds the amount of said franchise.

For example: if the insurance franchise is Eur 750 and the damage from the accident to be covered is Eur 1000, the insurance company will have to pay for the difference between the franchise payment (paid by the insured party) and the total amount of the claim, that is to say, Eur 250 in this case.

Question 24

Do I need a visa?

Accepted Answer

This will depend on the country issuing your passport and the country or countries to visit. Many of these countries exempt travelers of the visa issue procedure for stays of less than 90 calendar days.

From greca travel we recommend, in any case, to contact the embassy of the country or countries to visit, in your place of residence, prior to your departure. You can check it online here.

Also, if you are thinking of booking a cruise program, or visiting multiple countries, it is essential that you check whether or not you need a "Double Entry" or "Multiple" Visa to re-enter the countries you would already have visited during your future trip.

Question 25

What steps should I follow to make the reservation? And what should I expect after that?

Accepted Answer

Once you have selected the package that best suits your preferences, expectations, and needs, you can not only acquire it online but also customise it, or if you wish, contact us for any additional or advanced modifications you may not be able to process.

1. Click on the program that suits you better, complete the required fields in the box "See prices here", located at the right hand of the screen, or at the bottom of the screen if you are using a tablet or mobile phone.

2. After completing the previous step, if you wish to book, please click on "Book now" or you may add Optionals and/or Additional nights by clicking on "Customise your program".

Our system will take you through 3 simple steps:

3- In step 1: here we will require you to make the desired changes to customise your experience, including optionals and/or additional nights in the destinations that allow it. In this step, you may also add notes or special requirements you may have.

4. Once in step 2, we will require the personal information of the passengers, including full names as shown in the passports, date of birth, passport number. Please note that only fields marked with "*" are compulsory.

5. In step 3, the final step, we will require you to re-confirm if you want to pay through a wire transfer to our accounts in Greece or with a credit card.

6- Once we have processed and/or verified the payment, we will send you the Master Vouchers for the services within the following 48 or 72 business hours.

And remember: If you have any doubts, during or after the booking process, do not hesitate to contact us! Your doubts and questions are always welcome!

Question 26

Do I have to reconfirm my booking?

Accepted Answer

It is not necessary! Once you have received the booking confirmation and Master Vouchers, you only need to count the days left to meet us and enjoy a trip you will never forget!

Question 27

What type of discounts do you offer? Do minors pay the same price as an adult?

Accepted Answer

At Greca we offer discounts for travelers of 10 or more persons, who join the same tour program and make use of the same services at the same time, which is automatically calculated and awarded to the group by our website.

Discounts for minors depend on the child’s age at the time of the trip and must be reported to and requested directly from our agents.

Keep in mind that discounts for groups or minors cannot be combined with any other promotions.

Question 28

How can I join a tour if I have a disability?

Accepted Answer

Any person that requires special assistance or attention must notify our agents at the time of the booking. Greca Travel welcomes passengers with disabilities and takes great care that everyone has a seamless and positive experience.

Question 29

When is travel insurance included in my booking, and what type of insurance is available?

Accepted Answer

Travel insurance is automatically included based on the duration of the product purchased:

Half-day and full-day products: Insurance is not included, but you can add optional Cancellation Insurance.

Multi-day products (up to 2 days): Insurance is not included. Serenity (health) or Full Flex (cancellation) insurances can be added optionally.

3 to 5 days: Includes Greca Base (Health & Cancellation Insurance).

6 days or more: Includes Greca Advance (Health & Cancellation Insurance).

If your booking does not qualify for free insurance, you can add Serenity or Full Flex during the booking process.

To check which insurance is included in your booking, review the inclusions section.

Question 30

What is the difference between Greca Base and Greca Advance?

Accepted Answer

Both include Health & Cancellation Insurance, medical assistance, repatriation, and coverage for trip interruptions. However, Greca Advance offers:

Higher medical coverage limits.
Greater compensation for baggage loss and cancellations.
Extended assistance in quarantine situations.

If you book 6 days or more, Greca Advance is automatically included.

Check here the details of the inclusions, terms and conditions for Greca Base Insurance and Greca Advance Insurance.

Question 31

How does assistance work in case of emergencies, lost documents, or travel changes?

Accepted Answer

Emergencies: Call the 24/7 assistance number on your policy. Do not make payments without authorization to ensure reimbursement.

Lost documents: Assistance is provided for recovering passports and credit cards.

Trip cancellation: Covered in case of illness, accident, or death of the insured or a family member. Greca Advance offers higher compensation.

Repatriation: Covered in cases of serious illness, accident, or death, including transportation for a companion if applicable.

If you are traveling to a country where you do not speak the language, the insurance includes multilingual phone assistance and coordination with local medical centers.

Question 32

What coverages are not included in Greca Base and Greca Advance insurance?

Accepted Answer

While Greca Base and Greca Advance insurance plans offer extensive coverage, there are some exclusions to consider:

Medical expenses for pre-existing conditions.
Strikes or flight cancellations due to operational or weather-related issues.
Natural disasters such as earthquakes or hurricanes.
Damage to third parties (civil liability is not included).
Theft of personal belongings or cash.
Coverage extension once the trip has started.

If you need greater coverage or flexibility, check the additional insurance options available during the booking process.

Question 33

Can I purchase insurance if I am over 70 years old and extend its coverage?

Accepted Answer

Yes! Greca Base and Greca Advance insurance plans can be purchased without an age limit. However, some medical coverages may have restrictions for those over 70 years old, so it is recommended to review the Terms and Conditions before purchasing.

Regarding coverage extension, once the trip has started, it cannot be extended. However, before purchasing, optional insurance can be selected in step 1 of 3 to adjust amounts, inclusions, or ages as needed.

Question 34

What is an eSIM and how does it work?

Accepted Answer

An eSIM (Embedded SIM) is a digital SIM card built directly into your device, eliminating the need for a physical card. It allows you to connect to mobile networks without inserting a physical chip, making it easier to activate and manage data plans remotely. Most modern devices, such as smartphones, tablets, and smartwatches, are compatible with eSIM. We recommend checking your device's compatibility by consulting the user manual or the manufacturer's technical specifications.

Question 35

How do I get, activate, and use my free eSIM?

Accepted Answer

We offer free eSIMs to our users based on the duration of their trip:

2 to 3 days: At least 1 GB, valid for 3 days.
4 to 7 days: At least 3 GB, valid for 7 days.
8 to 14 days: At least 5 GB, valid for 14 days.
15 to 21 days: At least 10 GB, valid for 21 days.
22 days or more: At least 15 GB, valid for 30 days

The eSIM is automatically assigned based on your trip duration when booking. Depending on the countries you visit, you will receive a local eSIM (for a single country), a regional eSIM (for multiple countries in the same region), or a global eSIM (if traveling across different regions).

Important: The eSIM is provided free of charge when the main service is consumed. However, if the booking is canceled and the eSIM has been activated, whether used or not, the minimum selling price of the eSIM package will be deducted from any refund. If the eSIM has not been activated, no charges will apply.

Activation is available 90 days before the check-out date of the trip. You will receive an email with a link to download the QR code and detailed instructions. Simply scan the code with your compatible device before or upon arrival at your destination.

Question 36

How can I extend my data plan or fix issues with my eSIM?

Accepted Answer

Our free eSIM is designed to cover basic needs based on your trip duration. If you need more data, you can top up your eSIM through the recharge link available next to the installation link. We are not a telecommunications or data provider, but if you experience issues with your eSIM, our support team is available to assist you. You can contact us exclusively through the live chat on our website.

Question 37

What is the Greca Miles Program, and how do I enroll, earn, and redeem Miles?

Accepted Answer

The Greca Miles Program is a loyalty initiative by Greca Travel, designed to reward Members for their patronage. Members earn Miles based on their spending, which can be redeemed for future Greca services, including flights, cruises, excursions, and travel packages.

Enrollment in the Greca Miles Program is automatic when you make your first purchase with Greca. Your account is created using the email provided during the reservation process, and participation is personal and non-transferable.

Miles are earned based on cumulative spending: If your total spending exceeds €100, you earn Miles corresponding to the amount spent.

Miles are credited within one week after your trip concludes and remain valid for three years from your travel date.

To redeem Miles: During checkout for a future booking, the system calculates your available Miles. You can apply part or all of them toward your new reservation.

Question 38

Who is eligible to participate in the Greca Miles Program?

Accepted Answer

Participation is open to all individuals with a valid email address, except for:

Greca employees, airlines, or travel agencies.
Legal entities, companies, and sole proprietorships.

Each member is allowed only one personal account. If multiple accounts are created, only the oldest one remains valid.

Question 39

How do Miles work, and what are the key program rules?

Accepted Answer

Miles Accrual: Earned when cumulative spending exceeds €100 and credited within one week after travel completion. When a group discount is applied, no miles are accrued.

Retroactive Claims: New members can claim Miles for past services (up to 36 months) before registration by submitting proof.

Redemption: Miles can be used for flights, cruises, excursions, and travel packages and combined with special discounts where applicable.

Expiration: Miles expire three years after the trip date and are non-refundable upon activation.

Account Termination: If a member requests to leave the program or in case of death, all Miles are voided.

Use and refunds: Miles are non-refundable once redeemed. If a reservation is canceled or modified after using Miles, they cannot be refunded or reactivated.

Question 40

What general conditions apply to the Greca Miles Program?

Accepted Answer

The Greca Miles Program is subject to specific terms to ensure fair and consistent participation. Below are the key conditions that members should be aware of:

Non-Transferability: Membership and Miles cannot be transferred or assigned to another person.

Program Changes: Greca reserves the right to modify or terminate the program and its terms. Significant changes will be communicated through official channels.

Data Privacy: Members requesting data deletion under GDPR will lose all accumulated Miles.

By participating in the Greca Miles Program, you agree to its terms and conditions, including any future updates.

Question 41

How can I contact you and where is Greca located?

Accepted Answer

You can contact us by either completing a contact form on our website, through our social media profiles, our E-mail at hi@greca.co or by calling the number for your specific country:

Greece: +30 215 215 9814

USA Toll Free: +1 8886654835

Canada Toll Free: +1 8882005351

Argentina: +54 11 5984 2439

Mexico: +52 55 4161 1796

Colombia: +57 1 5085335

Spain: +34 911 430 012

Chile: +56 2 2938 2672

Peru: +51 17085726

24/7 Emergency Line Please check out your Master Voucher.

If we currently do not have a local line available in your country, complete our Contact Form indicating your phone number and what time you prefer us to call you.

Social Media

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TripAdvisor

Our office is located in Athens, Greece, at 2, Charokopou str., Kalithea and you can visit us from Monday to Friday from 8:30 a.m. to 5:30 p.m. and meet us!

Question 42

What are the city tourist taxes or accommodation taxes?

Accepted Answer

Tourist taxes, hotel taxes, or overnight taxes are governmental and municipal taxes that the hotel charges directly to the traveler at the time of check-in.

It is always important to include these fees or taxes when calculating the total cost of your trip, as they represent an additional mandatory expense to consider.

Greca does not apply hotel or overnight taxes, which generally depend on the category of the hotel, the city, and the total number of nights. These are listed on our website, in question 11.

Question 43

How are donations carried out annually at Greca?

Accepted Answer

We focus on supporting three main areas—Health, Environment, and Education. Donations, contributed by you and collected by Greca, go directly to beneficiaries without intermediaries to ensure maximum impact. Expenses, such as credit card processing fees, are incurred during fund collection.

Donor information is kept confidential in compliance with GDPR and internal regulations. Annually, Greca assesses potential beneficiaries below 18 years old, facing financial struggles, and gathers information for public transparency, making details available upon request to those with a legitimate interest.

Frequently asked questions

01Is there a minimum number of participants for the package to take place?

02Do packages include flight tickets?

03Do the flights we book for our tours include checked-in luggage?

04How do modifications, cancellations and refunds work?

05How can I pay for my packages and tours?

06What the financing consists of and how it is provided.

07Can we pay with more than one card?

08What services are included in each Hotel Category?

09Which are the hotels included in the multi-day tours and packages?

10What type of ferry tickets are included in your programs visiting the Greek islands?

11What are the tourist city taxes or room taxes?

12What price guarantee does Greca offer?

13Is sharing a room with other passengers possible?

14What is standard practice when sharing a triple room?

15Which is the best month or season to travel?

16What is the dress code on board the cruise ships?

17Where and when does my tour start?

18What type of vehicle do we use for the tours?

19What happens in case of rain or inclement weather?

20What do the transfers include and what is the waiting time?

21Are meals included?

22What are the car rental requirements?

23What is the franchise in the insurance policy of a rental car

24Do I need a visa?

25What steps should I follow to make the reservation? And what should I expect after that?

26Do I have to reconfirm my booking?

27What type of discounts do you offer? Do minors pay the same price as an adult?

28How can I join a tour if I have a disability?

29When is travel insurance included in my booking, and what type of insurance is available?

30What is the difference between Greca Base and Greca Advance?

31How does assistance work in case of emergencies, lost documents, or travel changes?

32What coverages are not included in Greca Base and Greca Advance insurance?

33Can I purchase insurance if I am over 70 years old and extend its coverage?

34What is an eSIM and how does it work?

35How do I get, activate, and use my free eSIM?

36How can I extend my data plan or fix issues with my eSIM?

37What is the Greca Miles Program, and how do I enroll, earn, and redeem Miles?

38 Who is eligible to participate in the Greca Miles Program?

39How do Miles work, and what are the key program rules?

40 What general conditions apply to the Greca Miles Program?

41How can I contact you and where is Greca located?

42What are the city tourist taxes or accommodation taxes?

43How are donations carried out annually at Greca?