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Travel at cost prices until December 11th. Book NOW!

Frequently asked questions

In this section, we have gathered the most common frequently asked questions our travelers have sent us. If you do not find the answer to yours, do not worry! Send us an e-mail by clicking the Inquiry button, on the top right side of this page, to receive a clear answer within 24 hours... guaranteed!

01
Is there a minimum number of participants for the package to take place?

No, there is not! greca offers you services at package prices that do not require a minimum number of participants. Any package or tour you see on our website has our "Guaranteed Departure" stamp.

02
Do packages include flight tickets?

International flights or air tickets, which means, the flights from and back to your home city, are not included in the packages as we cannot guarantee, as we do with our programs, the best price on international air tickets. Passengers must book and issue their flights and we strongly advise them to do so in advance to benefit from the best prices!

03
Do the flights we book for our tours include checked-in luggage?

Yes, they do. When booking with greca there is no need to worry as we always book flights with checked-in luggage, but the weight allowance depends on the airline. Normally, international flights allow up to 23 Kgs and domestic flights allow between 15 and 20 Kgs in economy class. Check out the included section of each program for more details.

04
How do modifications, cancellations and refunds work?

Any amendment of the content or arrival dates of the purchased services with up to 21 days before the beginning of your services will not incur in any cancellation fees, except if the new provided dates contain a rate difference. If the new arrival date is cheaper than the original one Greca Travel will refund the difference.

If your selected product contains an air or train ticket, the publicly known charges originated from such amendment, will indeed be charged to the traveller. Updated vouchers in case of modification, or refunds, in case of cancellation, will be sent only once a week, on Wednesdays.

No changes or modifications are allowed 21 days or less from the start date of the program.

All cancellations must be submitted in writing by email and shall be effective the next 24 hours.

In case of cancellations within less than 31 days prior to your arrival, cancellation expenses shall be collected in advance in accordance with the following table.

30-15 days before your arrival: 35% of the total price
14-08 days before your arrival: 50% of the total price
7-0 days before your arrival or in case of passenger's no-show: 100% of the total price.

Products with a cancellation policy, of less (1), equal to or greater (2) than 31 days unify expenses with the period mentioned in the segment 30-15 before your arrival, unless specified otherwise (3).

Example 1: Free, 22 to 31 days before arrival.

Example 2: Free up to 90 days. If you cancel 90 days before arrival, you have expenses of 35%, or 50% in case of canceling, for example, 14 days in advance.

Example 3: Free up to 48 hours. You can cancel free of charge up to 48 hours before arrival. After this, the product is non-refundable.

Airline or train tickets included in each program are non-refundable, and incur 100% cancellation fees as from the purchase of your program (1), unless specifically mentioned in the cancellation policy of the particular product (2). In case of modification of dates, only the charges that airline or train companies charge will apply.

Example 1: Free until 31 days before arrival, except airline tickets. Airline tickets are non-refundable. The rest of the program, however, applies the regular policy for expenses mentioned, in the table above.

Example 2: Free 22 or 31 days before arrival. Even when the program includes airline tickets, if not mentioned here, applicable expenses shall be according to the table.

​Travel safely by acquiring our Cancellation Insurance which covers 100% of the Price in the event of  hospitalization of the policy holder or a direct relative, death, or other unforeseen events.

Any and all reimbursements will be made directly to the same payment method that was originally selected, every Wednesday or the immediate following business day, should our headquarters be closed.

05
How can I pay for my packages and tours?

When booking online, our system will take you through 3 steps. In the first one, you will deal with "Optional" and "Special Requests"; in the second one you should enter your personal or the traveler information, and in the last one, our system will require you:

1. To confirm if you wish to pay by bank transfer to our account in Greece or by credit card.

2. If you choose to pay with a credit card, our system will propose a minimum and a maximum number of possible installments depending on your date of travel.

3. You can handle your payment with Visa, Mastercard or Maestro without interest. Payments with American Express, Diners and Discover carry 3% interest.

Each payment method is accomplished with the highest security standards.

06
What the financing consists of and how it is provided.

Greca is the one who finances your trip and not your bank or credit card. It means that when we say that payment does not carry any interest it certainly is!

The advantage is not only to avoid interest but also the fact that you should not necessarily have the total amount to be paid since the monthly card spending limit (imposed by your card or bank) is subjected to the amount you pay in your first installment and not to the total. So this helps, even more, those travelers with low or outdated card limits. 

Financing is automatically granted by our system and depends on the number of months in advance of the date you book your trip, with the only proviso that you complete all payments at least 15 days before your arrival. Our system provides financing in 1, 2, 3, 6, 9, and 12 installments only.

The total amount of your reservation is divided by the total installments and is automatically debited from the same card indicated every 30 calendar days. Our system will send you an email the day before the debit, and the day the debit is made.

In case the transaction has been unsuccessful, an email is sent informing you of the fact and giving you a certain number of hours for you to contact your bank and card. If there is any other issue with the transaction, then another email is sent with the steps required to resume the payment.

07
Can we pay with more than one card?

Of course, you can! If you want to pay with more than one card, either on account of your individual credit card limits or because each passenger wants to pay using his own method, our agents will be willing to help without a problem.

At the time of making the reservation, you must complete steps 1 and 2, upon reaching step 3, without completing the payment, you must send us an email completing the contact form, indicating your assigned reservation number and that you want to divide the payment equally. or how much on each card. Greca agents will divide the payment and send you the links to complete it.

08
What services are included in each Hotel Category?

All our hotels regardless of their category have included, at least, the basic services of what we consider a 3* accomodation:

3 Stars:

  1. Private bathroom
  2. Includes breakfast
  3. Reception
  4. Cleaning service
  5. Has a public review rate of at least 3.5 over 5
  6. Have been fully or partially renovated in the last 7 years
  7. TV and Wifi are available
  8. Towels, soap and shampoo
  9. Pillows and blankets (on demand)
  10. Bby cot (on demand)
  11. Hot Water, Heating system, Air Conditioning
  12. Wake up service
  13. Luggage deposit room

4 Stars:

All 3 Stars services +

  1. Reception with lobby, seats and beverage service
  2. Hotel bar
  3. Have been fully or partially renovated in the last 6 years
  4. Telephone in the room
  5. Vanity, shaving and sewing kit on demand
  6. Safety deposit box in premises
  7. Laundry and Ironing services.
  8. Room service
  9. Refrigerator
  10. Parking facilities

5 Stars:

All 3 and 4 Stars services +

  1. Spacious reception with lobby, seats and beverage service
  2. Personalized greeting for each guest  
  3. Concierge
  4. Bellboy
  5. Has a public review rate of at least 3.5 over 5
  6. Have been fully or partially rnovated in the last 5 years
  7. Pillow and blanket menu
  8. Safety deposit box in the room 
  9. 24/7 Room service
  10. Valet parking
09
Which are the hotels included in the multi-day tours and packages?

In Greca we select the hotels of each of our programs, paying special attention so that the proposed accommodations satisfy the national standards and the requirements that we ourselves require in order to offer our passengers the best options with the guarantee of low prices that characterizes us (discover the minimum services included in each category here). Every year, our staff inspects the hotels personally.

So, you don't need to worry about spending hours looking for online accommodation options and the opinions of the travelers who have been already there, as we did it instead! 

3-Stars Hotels

Greece

Hotel Jason Inn or 3* similar in Athens.
Charissi or similar in Mykonos.
Eri or similar in Paros.
Nikolas or similar in Santorini.
Marin Dream or similar in Heraklion, Crete.
Elotia or similar in Chania, Crete.
Areti Hotel or similar in Agia Galini, Crete.
Naiades Marina Hotel or similar in Agios Nikolaos, Crete.
Anika studios or similar in Rhodes.
Strada Marina or similar in Zakynthos.
Mirabel or similar in Kefalonia.
Kosta Famissi Hotel, Orfeas or similar in Kalambaka.
Hermes Hotel Olympic or similar in Delphi.
Olympic Village Hotel, Neda or similar in Olympia.
Rex Hotel or similar in Nafplio.
Domotel Olympia or similar in Thessaloniki.
Byzantino Hotel or similar in Monemvasia.
Pirofani Hotel or similar in Lefkada.
Monodendri Hotel or similar in Zagorohoria.
Familia Hotel or similar in Itaka.
12 Gods Resort Hotel or similar in Pylos.
Hilltop Hotel or similar in Halkidiki.
Esperia Hotel or similar in Kavala.
Thirtyone Doors Hotel or similar in Alexandroupolis.
Rigas Hotel or similar in Skopelos.
Nefeli Hotel or similar in Volos.
Iris Hotel or similar in Skiathos.
Paradise Hotel or similar in Alonissos.
Filoxenia Hotel & Spa or similar in Kalavrita. 
Coralli Rooms Hotel or similar in Elafonisos.
Lepanto Beach Hotel or similar in Nafpaktos.
Ostria Hotel or similar in Milos.
Nisaki Hotel or similar in Syros.
Vardia Bay Hotel or similar in Folegandros.
Xenia Hotel or similar in Naxos. Royal Grand Hotel or similar in Corfu.

Turkey

Istanbul Town Hotel or similar in Istanbul.
Heaven Cave Hotel or similar in Cappadocia.

Italy

Windrose Hotel or similar in Roma.
Grand Hotel Europa Hotel or similar in Naples.
Corona D´Italia Hotel or similar in Florence.
Mastino Hotel or similar in Verona.
La Bouganville Hotel or similar in Capri.
Fontana Hotel or similar in Amalfi.
Garden Hotel or similar in Ravello.
Residence Due Torri Hotel or similar in Minori.
Residence Panoramic Hotel or similar in Maiori.
Tasso Suites Hotel or similar in Sorrento.
Capri Hotel or similar in Venice.
Gran Duca di York Hotel or similar in Milan.
Fini Hotel or similar in San Giovanni Rotondo.
Hotel La Porta di Mare or similar in Tropea.
Baia degli Dei Hotel or similar in Taormina.

United Arab Emirates

Holiday Inn Express, City Max Al Barsha Hotel, City Max At the Wall Hotel or similar in Dubai.
Hotel Kingsgate Abu Dhabi By Millenium or similar in Abu Dhabi.

Israel

Prima Royale, Prima Park Hotel or similar in Jerusalem.
Prima City, Prima 75 Hotel or similar in Tel Aviv.
Kibbutz Lavi, Prima Galil Hotel or similar in Galilee.
David, Vert Hotel or similar in the Dead Sea.
Prima Hotel or similar in Eliat.

Jordan

Olive, Hotel or similar in Amman.
Petra Princess, Edom Hotel or similar in Petra.
Bait Ali, Rahayeb, Hillawi, Captain Camp or similar in Wadi Rum. Mina City Center Hotel or similar in Aqaba. Ramada Resort By Wyndham or similar in the Dead Sea.

Morocco

Ibis City Center Hotel or similar in Casablanca.
Wazo Hotel, Meriem Hotel or similar in Marrakech.
Ribat Hotel or similar in Rabat.
Menzeh Zalagh City Center Hotel or similar in Fez.
Chellah Hotel or similar in Tangier.
Ksar Le Tinsouline Hotel or similar in Zagora.
Standart Camp Kasbah Leila, Yasmina with private bathroom in Merzouga.
Deluxe Camp Caravane du Sud or similar in Tizi Desert.
Le Riad Hotel or similar in Ouarzazate.

Spain

Hotel Puerta de Toledo or similar in Madrid.
Del Mar, Denit, Hotel Glories or similar in Barcelona.

Portugal

Hotel Dom Carlos Park or similar in Lisboa.
Hotel Grande Hotel do Porto or similar in Oporto.

France

Hotel Best Western Ronceray Opera, Paris Lafayette, Antin Trinité, Ibis Paris Porte d' Orleans or similar in Paris. Hotel Ibis Nice Centre Gare or similar in Nice.
Hotel Ibis Styles Dijon Central or similar in Dijon.
Hotel ibis Lyon Part Dieu Les Halles or similar in Lyon.
Hotel Ibis Styles Toulouse Gare Centre Matabiau or similar in Toulouse.
Hotel Quality Bordeaux Centre or similar in Bordeaux.
Hotel Ibis Tours Centre Gare or similar in Tours.
Hotel Ibis Centre Historique or similar in Strasbourg.

England

Premier Inn Brentford, Holiday Inn London Earls Court, Ibis London Earls Court, Premier Inn Putney Bridge, Premier Inn London City Aldgate, or similar in London.
Ibis Styles Liverpool Centre Dale Street or similar in Liverpool.

Scotland

Voco Edinburgh Haymarket, Moxy Edinburgh Airport, or similar in Edinburgh.
Moxy Glasgow SEC or similar in Glasgow.

Ireland

Ramada by Wyndham or similar in Belfast.
Holiday Inn Express Dublin City Centre, Maldron Parnell Square, or similar in Dublin.

4-Stars Hotels

Greece

Kubic Brown Hotel or similar in Athens.
Pelican Bay Art Hotel or similar in Mykonos.
Kanales or similar in Paros.
Rosebay Hotel or similar in Santorini.
Ibis Styles or similar in Heraklion, Crete.
Kydon The Heart City Hotel or similar in Chania, Crete.
Palazzo Greco Hotel or similar in Agia Galini, Crete.
Elounda Akti Olous Hotel or similar in Agios Nikolaos, Crete.
Horizon Blu or similar in Rhodes.
Kefalonia Grand Hotel or similar in Kefalonia.
Diana or similar in Zakynthos.
Kosta Famissi Hotel, Grand Meteora or similar in Kalambaka.
Kastalia Hotel or similar in Delphi.
Europa Hotel, Amalia or similar in Olympia.
Liberty Hotel or similar in Nafplio.
Egnatia Palace or similar in Thessaloniki.
Porto Galini Hotel or similar in Lefkada.
Viva Mare Hotel or similar in Pylos.
Gamila Rocks Mountain Hotel or similar in Zagorohoria.
Secret Paradise Hotel or similar in Halkidiki.
Egnatia Hotel or similar in Kavala.
Grand Hotel Egnatia Hotel or similar in Alexandroupolis.
Aeolos Hotel or similar in Skopelos.
Volos Palace Hotel or similar in Volos.
Alkyon Hotel or similar in Skiathos.
Alonissos Beach Bungalows & Suites Hotel or similar in Alonissos.
Kalavrita Canyon Hotel & Spa or similar in Kalavrita.
Element Hotel or similar in Elafonisos.
Nafs Hotel or similar in Nafpaktos.
Salt Suites Hotel or similar in Milos.
Diogenis Hotel or similar in Syros.
Aspalathras White Hotel or similar in Folegandros.
Alkyoni Beach Hotel or similar in Naxos. Ariti Grand Hotel or similar in Corfu.

Turkey

Yigitalp Hotel or similar in Istanbul.
Best Hotel or similar in Ankara.
Lava Cappadocia Cave Hotel or similar in Cappadocia.
Tripolis Hotel or similar in Pamukkale.
Ilayda Hotel or similar in Kusadasi.
Blanca Hotel or similar in Izmir.
Mavi Kumsal Hotel or similar in Bodrum.
Triana Hotel or similar in Antalya.
Iris Hotel or similar in Canakkale.

Italy

Residenza Antica Hotel or similar in Roma.
Manzoni Hotel or similar in Milan.
Cellai Boutique Hotel or similar in Florence.
Executive Hotel or similar in Siena.
AmbasciatoreDelfino or similar in Venice Mestre.
Concordia Hotel or similar in Venice. 
Le Due Corti Hotel or similar in Como.
Igea Hotel or similar in Brescia.
Starhotels President or similar in Génova.
Montresor Palace Hotel or similar in Verona.
Palazzo Salgar Hotel or similar in Naples.
Best Western Capello D´Oro Hotel or similar in Bergamo.
Michelangelo, GH Vesuvio, Hilton Sorrento Palace, Hotel Central, Imperial Hotel Tramontano, La Residenza, Crawford, Grand Hotel Flora or similar in Sorrento.
ExcelsiorLa Bussola, Luna Convento, Palazzo Ferraioli or similar in Amalfi.
La Floridiana, La Palma, San Michele Anacapri or similar in Capri. Pietra di Luna Hotel or similar in Maiori. Graal Hotel or similar in Ravello. Villa Romana Hotel or similar in Minori.
The Poet Hotel or similar in La Spezia.
Conca D´Oro, L´Ancora, Pasitea Art Hotel, Royal Positano or similar in Positano.
Miramare Sea Resort or similar in Ischia.
NH Catania Hotel or similar in Catania. 
NH Palermo Hotel or similar in Palermo.
Diodoro Hotel or similar in Taormina zone.
Cannamele Resort or similar in Tropea.
Mercure Prometeo Hotel or similar in Siracusa.
Dioscuri Bay Palace Hotel or similar in Agrigento.
Oriente Hotel or similar in Bari.
Grand Hotel Lecce, Hotel President, Delle Palme or similar in Lecce.
Excelsior, Altafiumara, E-Hotel or similar in Reggio Calabria.
Gran Paradiso Hotel or similar in San Giovanni Rotondo.
San Francesco Hotel or similar in Loreto.
Mediterraneo Palace Hotel or similar in Ragusa.
Altea Palace Hotel or similar in Selinunte.

Egypt

Barceló Pyramids Hotel, Swiss Inn Hotel, Pyramids Park or similar in Cairo.
Motor Ship Nile Cruise Ms Beau Solei, Ms Nile Ruby, Jamila or similar.
Seti First Hotel, Nefertari Hotel or similar in Abu Simbel.
Byoum Lakeside Hotel or similar in Fayoum Oasis.
Santa Catherina Plaza Hotel or similar in Saint Catherine.
Oriental Coast Hotel or similar in Marsa Alam.
Aurora Oriental Hotel or similar in Sharm el Sheikh.
Pharaon Azure Beach Resort or similar in Hurgada.

United Arab Emirates

Hilton Garden Inn, Double Tree Al Barsha, Holiday Inn Festival City or similar in Dubái.
Holiday Inn Centro, Novotel Al Bustan or similar in Abu Dhabi.

Israel

Grand Court, Ramada Hotel or similar in Jerusalem.
Metropolitan, Tal Hotel or similar in Tel Aviv.
Kibbutz Lavi, Lake House Deluxe Hotel or similar in Galilea. David, Vert Hotel or similar in Dead Sea.
Prima Hotel or similar in Eliat.

Jordan

Saray, Ayass, Sulaf Hotel or similar in Amman.
P Quattro, Petra Palace Hotel or similar in Petra.
Bait Ali, Rahayeb, Camp or similar in Wadi Rum.
City Tower, Orix City Center Hotel or similar in Aqaba. Holiday Inn, Dead Sea Spa or similar in Dead Sea. 

Morocco

Kenzi Basma Hotel, Oum Palace Hotel, Novotel City Center or similar in Casablanca.
Zalagh Kasbah Hotel, Blue Sea Hotel, Opera Plaza Hotel or similar in Marrakech.
Farah Hotel or similar in Rabat.
Barcelo Medina Hotel, Zalagh Palace Hotel, Volubilis Hotel or similar in Fez.
Dixil Hotel, Kenzi Solazur Hotel or similar in Tangier.
Riad Lamane Hotel or similar in Zagora.
Superior Camp Kasbah Leila, Yasmina with private bathroom in Merzouga.
Deluxe Camp Caravane du Sud or similar in Tizi Desert.
Kasbah Lamrani Hotel or similar in Tinghir.
Ksar Alassil Hotel, Le Riad Hotel or similar in Erfoud.
Kenzi Azghor Hotel, Le Flint Hotel or similar in Ouarzazate.

Spain

Hotel Praga or similar in Madrid.
Hotel Catalonia 505 or similar in Barcelona.
Hotel Silken Puerta or similar in Valencia.
Hotel Silken Al-Andalus Palace, Exe Sevilla Macarena, Catalonia Santa Justa or similar in Sevilla.
Hotel Abades Nevada Palace, Saray or similar in Granada.
Hotel Exe Ciudad de Córdoba or similar in Córdoba.
Hotel Exe Boston or similar in Zaragoza.
Hotel Sol Torremolinos - Don Pablo or similar in Costa del Sol.

Portugal

Hotel Lutecia or similar in Lisboa.
Hotel Holiday Inn Porto Gaia or similar in Oporto.

France

Hotel Petit La Fayette, Helios Opera, Le Mathurin, Novotel Paris Puerta d’ Italie, Pullman Centre Bercy, or similar in Paris.
Hotel Best Western Lakmi, Massena, or similar in Nice.
Oceania Le Jura Dijon, Mercure Dijon Centre, or similar in Dijon.
Best Western Crequi Lyon Part Dieu, Radisson Blu4, or similar in Lyon.
Appart-Hôtel Clément Ader or similar in Toulouse.
Best Western Premier Hotel Bayonne Etche Ona or similar in Bordeaux.
Hampton by Hilton Tours Centre or similar in Tours.
Ibis Merne-la-Vallée, Dream Castle, or similar in Disneyland.
Hotel des Vosges or similar in Strasbourg.

England

Clayton Chiswick, Millennium & Copthorne, Novotel London West, or similar in London.
Blackwell Grange, Mercure Darlington King, or similar in Durham.
Mercure Holland House or similar in Bristol.
Hampton by Hilton or similar in Bath.
Mercure Haydock, Radisson Blu Liverpool, or similar in Liverpool. 

Scotland

Leonardo Royal Hotel Edinburgh, Mercure Edinburgh Haymarket, or similar in Edinburgh.

Ireland

Clayton Burlington Road, Jurys Inn Christchurch, or similar in Dublin.

5-stars Hotels

Greece

Hellenic Vibes Hotel or similar in Athens.
Mykonian Korali or similar in Mykonos.
Paros Agnanti Hotel or similar in Paros.
Majestic or similar in Santorini.
Aquila Atlantis Hotel or similar in Heraklion, Crete.
The Tanneries Hotel or similar in Chania, Crete.
Palazzo Greco Hotel or similar in Agia Galini, Crete.
Elounda Mare Hotel or similar in Agios Nikolaos, Crete.
Eden Roc Hotel or similar in Rhodes.
Eliamos Hotel or similar in Kefalonia.
Le Sante or similar in Zakynthos.
Grand Meteora or similar in Kalambaka.
Kastalia Hotel or similar in Delphi.
Arty Grand or similar in Olympia.
Amphitryon Hotel or similar in Nafplio.
Daios Luxury Living Hotel or similar in Thessaloniki.
Ardamis Hotel or similar in Monemvasia.
Ionian Blue Bungalows & Spa Resort Hotel or similar in Lefkada.
Costa Navarino Hotel or similar in Pylos.
Avragonio Hotel or similar in Zagorohoria.
Du Lac Hotel or similar in Ioannina.
Korina Gallery Hotel or similar in Itaka.
Miraggio Hotel or similar in Halkidiki.
Lucy Hotel or similar in Kavala.
Astir Alexandroupolis Hotel or similar in Alexandroupolis.
Skopelos Holidays and Spa Hotel or similar in Skopelos.
Xenia Volos Hotel or similar in Volos.
Kassandra Bay Hotel or similar in Skiathos.
Althea Aletri Hotel or similar in Alonissos.
Chalet Azanias Hotel or similar in Kalavrita.
Capari Suites Hotel or similar in Elafonisos.
Nafs Hotel or similar in Nafpaktos.
White pebble suites Hotel or similar in Milos.
Apollonion Palace Hotel or similar in Syros.
Chora Resort & Spa of similar in Folegandros.
Nissaki Beach Hotel or similar in Naxos. Rodostamo Hotel or similar in Corfu.

Turkey

Barceló Hotel or similar in Istanbul.
Hanedan Cave ​Hotel​ or similar ​in Cappadocia​.
​​Colossae Hotel or similar​ in Pamukkale​.
Charisma​ Hotel or similar​ in Kusadasi.
Point Hotel or similar in Ankara.
Movenpick Hotel or similar in Izmir.
Azka Hotel or similar in Bodrum.
Ramada Hotel or similar in Antalya.

Italy

Palazzo Cinquecento Hotel or similar in Rome.
Baglioni Hotel or similar in Venice.
NH Milano President Hotel or similar in Milan.
Palazzo Montebello Hotel or similar in Firenze.
Villa Paola Hotel or similar in Tropea.
El Jebel Hotel or similar in Taormina. Santa Caterina Hotel or similar in Amalfi. Villa Cimbrone Hotel or similar in Ravello. Botanico San Lazzaro Hotel or similar in Maiori. La Favorita Hotel or similar in Sorrento.

Egypt

Conrad Cairo Hotel, Sheraton Cairo, Fairmont Nile City, or similar in Cairo (5*A)
Cairo Pyramids Hotel, Ramses Hilton Hotel or similar in Cairo (5*B)
Movenpick Aswan Hotel or similar in Aswan (Unique Category)
Sonesta St. George Hotel, Sofitel Winter Palace or similar in Luxor (Unique Category)
Seti First Hotel, Nefertari Hotel or similar in Abu Simbel. (Unique Category)
Helnan Auberge Fayoum Hotel or similar in Fayoum (Unique Category)
Hilton Alexandria Green Plaza Hotel or similar in Alexandria (Unique Category)
Savoy Sharm Hotel, Sultan Gardens Hotel, Marriott Hotel or similar in Sharm el Sheikh (5*A)
Hilton Sharks Bay Resort, Maritim Jolie Ville Royal Península or similar in Sharm el Sheikh (5*B)
Marriott Beach Resort or similar in Hurghada (5*A)
Sonesta Pharaoh Azur Resort, Continental Hotel or similar in Hurghada (5*B)
Novotel Marsa Alam or similar in Marsa Alam (5*A)
Queen Marsa Alam Hotel or similar in Marsa Alam (5*B)
Motor Ship Nile Cruise Steigenberger Royale, Steigenberger Omar El Khayam, Blue Shadow, Ms Royal Viking, Movenpick Prince Abbas, Movenpick Darakum, Nile Goddess or similar.

United Arab Emirates

Media Rotana Hotel, Voco Dubai Hotel, or similar in Dubai.
Royal M Hotel, Corniche Hotel, Conrad Etihad Towers or similar in Abu Dhabi.

Israel

Dan Panorama Hotel o similar in Jerusalem.
Crowne Plaza Hotel o similar in Tel Aviv.
Caesar Premier Hotel, Kibbutz Lavi or similar in Galilea.
David, Vert Hotel or similar in Dead Sea.
Dan Panorama Hotel or similar in Eliat.

Jordan

Le Bristol, Crowne Plaza, Centro Mada or similar in Amman.
Hayat Zaman, Petra Guesthouse, Old Village Hotel or similar in Petra.
Suncity, Hasan Zawaideh Camp or similar in Wadi Rum.
Grand Tala Bay, Movenpick Resort & Residences or similar in Aqaba.
Movenpick Resort & Spa, Crowne Plaza or similar in Dead Sea.

Morocco 

Movenpick Hotel, Sofitel Tour Blanche Hotel, Farah Hotel or similar in Casablanca.
Kenzi Rose Garden Hotel, Palm Plaza Hotel, Adam Park Hotel or similar in Marrakech.
Le Diwan-MGallery Hotel or similar in Rabat.
Palais Medina Hotel, Les Merinides Hotel, Riad Dar Dmana Hotel or similar in Fez.
Hilton City Hotel, Royal Tulip Hotel or similar in Tanger.
Riad Lamane Hotel or similar in Zagora.
Deluxe Camp Kasbah Leila, Yasmina with private bathroom in Merzouga.
Deluxe Camp Caravane du Sud or similar in Tizi Desert.
Bougafer Hotel or similar in Tinghir.
Chergui Hotel, Xaluca Hotel, Palais du Desert Hotel or similar in Erfoud.
Les Temple des Arts Hotel, Bereber Palace Hotel, Riad Dar Chamaa Hotel or similar in Ouarzazate. 

Spain

Hotel The Westin Palace or similar in Madrid.
Hotel Grand Hotel Central, Le Meridien or similar in Barcelona.

Portugal

Hotel The Editory Artist Baixa Porto or similar in Oporto.
Hotel Iberostar Selection or similar in Lisboa.

France

Hotel Maison Colbert Meliá, Parister & Spa, Renaissance Paris Republique, or similar in Paris.
Hotel Boscolo or similar in Nice.
Hotel Grand Hotel La Cloche Dijon-MGallery or similar in Dijon.
Hotel Intercontinental Lyon Dieu or similar in Lyon.
Hotel Pullman Toulouse Centre Ramblas or similar in Toulouse.
Le Boutique Hotel & Spa or similar in Bordeaux.
Novotel City Tours or similar in Tours.
Mercure Centre or similar in Strasbourg.

Sometimes due to availability, hotels can be changed to others with similar features, (this is what the title "similar" refers to). Greca takes special concern and attention so that these hotels also meet our standards and requirements.

**Important notice: During the low season from November to March, most 5-star hotels in Greece close for winter. In case you have a booking that takes you to a Greek island during these months, please note that in Greca we will do our best to find and book the desired category, however, due to the limited availability, we might end up booking a high-quality 4-star hotel. Keep in mind that even if we manage to book a 5-star hotel, the amount corresponding to the island hotel booking these months is for 4 stars.

Following this line, in some regions where there are no 5* hotels available, like Kalambaka, we have chosen the best 4* options for you.

10
What type of ferry tickets are included in your programs visiting the Greek islands?

The ferry tickets included in all our programs to the Greek islands are those of the "slow" type for all routes, except for the segment Mykonos -Santorini, which is always "fast" or "express". The timetable for slow ferries is the following:

Ferries included:

Ferry from Athens to Mykonos: 07:25 hs - 12:10 hs

Ferry from Mykonos to Paros: 11:10 hs - 12:30 hs

Ferry from Mykonos to Athens: 14:15 hs - 19:45 hs

Ferry from Mykonos to Santorini: 10:00 hs - 11:30 hs (Fast or Express ferry)

Ferry from Paros to Santorini: 10:00 hs - 14:35 hs

Ferry from Athens to Santorini: 07:25 hs - 14:50 hs

Ferry from Santorini to Athens: 15:30 hs - 23:15 hs

Ferry from Santorini to Heraklion: 17:00 hs - 18:40 hs (Fast or Express ferry)

Ferry from Athens to Siros: 07:30 hs - 11.15 hs (Fast or Express ferry)

Ferry from Siros to Santorini: 09:10 hs - 11:35 hs (Fast or Express ferry)

Ferry from Athens to Milos: 07:00 hs - 09:55 hs (Fast or Express ferry)

Ferry from Milos to Santorini: 10:05 hs - 11:55 hs (Fast or Express ferry)

Ferry from Athens to Folégandros: 07:00 hs - 11:00 hs (Fast or Express ferry)

Ferry from Folégandros to Santorini: 11:10 hs - 11:55 hs (Fast or Express ferry)

Ferry from Milos to Folégandros: 10:05 hs - 11:00 hs (Fast or Express ferry)

Ferry from Athens to Naxos: 07:25 hs - 12:30 hs

Ferry from Mykonos to Naxos: 09:50 hs - 10:20 hs (Fast or Express ferry)

Ferry from Naxos to Santorini: 12:50 hs - 14:50 hs

Ferry from Volos to Alonisos: 08:00 hs - 12:55 hs.

Ferry from Alonisos to Skopelos: 13:15 hs - 14:00 hs

Ferry from Skopelos to Skiathos: 14:00 hs - 15:45 hs

Important note: Scheduled times may vary or experience considerable delays due to weather conditions.

Fast or Express ferries (optional):

Ferry from Athens to Mykonos: 07:00 hs - 09:45 hs

Ferry from Mykonos to Paros: 09:45 - 10:30 hs

Ferry from Mykonos to Athens: 14:50 hs - 17:20 hs

Ferry from Mykonos to Santorini: 10:00 hs - 11:30 hs

Ferry from Paros to Santorini: 11:55 hs - 15:10 hs

Ferry from Athens to Santorini: 07:00 hs. - 11:55 hs

Ferry from Santorini to Athens: 12:20 hs - 17:20 hs

Ferry from Santorini to Heraklion: 17:00 hs - 18:40 hs

Ferry from Athens to Siros: 07:30 hs - 11.15 hs

Ferry from Siros to Santorini: 09:10 hs - 11:35 hs

Ferry from Athens to Milos: 07:00 hs - 09:55 hs

Ferry from Milos to Santorini: 10:05 hs - 11:55 hs

Ferry from Athens to Folégandros: 07:00 hs - 11:00 hs

Ferry from Folégandros to Santorini: 11:10 hs - 11:55 hs

Ferry from Milos to Folégandros: 10:05 hs - 11:00 hs

Important note: Scheduled times may vary or experience considerable delays due to weather conditions.

Additionally, please take note that there is the possibility of changing the segments Athens- Mykonos or viceversa, as well as Santorini- Athens or viceversa for flight tickets. The flight duration is around 40 to 45 minutes, respectively.

In order to know the rates for changes in means of transport, please verify the section "not included" in the program of your choice at the moment of booking, step 1/3, where you also have the chance to keep or modify the ones included under your program.

We highly recommend taking fast ferries of flights, specially on your way back to Athens.

11
What price guarantee does greca offer?

Greca guarantees the best prices on all its products! So you can simply choose your vacation with the certainty that you will get the best price. If you find a better price, contact us by filling out a form, and be sure to send us the link so we can verify it. You must know that in most of the cases the price difference lies in the services included, for example, the entrance fees to archeological sites, food, transport, etc.

12
Is sharing a room with other passengers possible?

At the moment, greca does not arrange shared hotel accommodation during land excursions. You should find travel companions yourself beforehand, whereby the cost of your trip will also decrease as a result.

13
What is standard practice when sharing a triple room?

It is the ideal way to travel and share expenses if you are 3 friends or family, they will enjoy every moment of the trip together. Generally, triple rooms consist of an extra bed, a sofa bed, or similar, depending on the accommodation property. The discount granted to the third occupant is distributed among all three travelers and so you will all benefit from the lower price.

14
Which is the best month or season to travel?

The best season to visit Greece, Italy and Turkey is between April and October when summer turns it into a true paradise. The low season, starting from November to March, has lower prices and due to its mild winter, allows visitors to keep coming, making it the perfect moment to visit historical and archeological sites.

15
What is the dress code on board the cruise ships?

For your comfort on board the cruise ship, we suggest that you wear low-heeled or sports shoes. This type of footwear makes it easier and safer to walk on open-air decks and stairs.

However, more formal attire, such as a cocktail dress or an elegant suit for the ladies, a jacket and tie for the gentlemen, would be more appropriate for the Captain's Gala or the Cocktail Night.

16
Where and when does my tour start?

Throughout your reservation and in step 1 of 3, we will ask you to specify the name of your accommodation, either a hotel or private address. Based on the information that you give us our system will ascertain the closest point as well as the expected pick-up time. These details are also sent along with your confirmation for your convenience.

17
What type of vehicle do we use for the tours?

You will be able to travel comfortably as greca ensures that the excursions are carried out in air-conditioned vehicles such as buses, minibusses, or cars, according to the number of passengers. Our vehicles are conducted by professionals, and accompanied by local travel escorts or licensed tour guides where applicable. The vehicles meet all the safety requirements stipulated by the government regulations of each of the countries where we operate.

18
What happens in case of rain or inclement weather?

No need to worry, it rains a few days a year in the Mediterranean.

If it rains, the activities will still take place as normal. If there are extreme conditions (such as heavy snow or very high temperatures) and the tour has to be canceled, we will offer you an alternative date or refund the payment.

19
What do the transfers include and what is the waiting time?

In the event of possible delays in flights or the collection of your luggage, the representatives of greca will wait for you up to 90 minutes from the arrival of your flight and 45 minutes in ports and train stations.

In the included section of each program, as well as in their respective description, we specify whether they include assistance and/or transportation. Transfers are common for all passengers sharing the same reservation code or number.

20
Are meals included?

Greca books hotels that always include breakfast. At each tour we specify whether there are meals included in the package or if they are optional. We suggest consulting the relevant section of each tour program for more details.

21
What are the car rental requirements?

You must be at least 21 years old for renting a vehicle (25 years old in some categories). There are no maximum age restrictions.

A credit or debit card will be requested at the time of picking up the vehicle and will be used for the security deposit (prepaid cards are not accepted).

Authorized driving license:

If your driving license was issued by any of the countries that are in the following list, Congratulations! Your license or card type is valid and does not require the presentation of any additional documentation:

Albania, Germany, Saudi Arabia, Armenia, Austria, Azerbaijan, Bahamas, Bahrain, Belarus, Belgium, Bosnia and Herzegovina, Brazil, Bulgaria, Chile, Cyprus, Costa Rica, Ivory Coast, Croatia, Cuba, Denmark, Ecuador, United Arab Emirates United, Slovakia, Slovenia, Spain, Estonia, Russian Federation, Philippines, Finland, France, Georgia, Ghana, Greece, Guyana, Hungary, Indonesia, Iran, Iraq, Ireland, Iceland, Israel, Italy, Kazakhstan, Kenya, Kuwait, Kyrgyzstan , Latvia, Liberia, Liechtenstein, Lithuania, Luxembourg, North Macedonia, Malta, Morocco, Mexico, Monaco, Mongolia, Montenegro, Nigeria, Norway, the Netherlands, Pakistan, Peru, Poland, Portugal, Qatar, United Kingdom of Great Britain and Northern Ireland, Central African Republic, Czech Republic, Republic of Korea, Republic of Moldova, Democratic Republic of the Congo, Romania, San Marino, Senegal, Serbia, Seychelles, South Africa, Sweden, Switzerland, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan,Ukraine, Uruguay, Uzbekistan, Vatican, Venezuela, Vietnam, Zimbabwe.

- For the countries not mentioned above, the driving license is required to be accompanied by an international license also known IDP or IDL. Issuing an International Driving Permit or License is a very straight forward procedure and can be issued online and offline.

22
What is the franchise in the insurance policy of a rental car

Franchise is the part of the damage in a claim that the insured party has to pay. It can be a fixed amount or a percentage of the total insured amount. Therefore, the amount and payment of the insurance company coverage only begins when the claim exceeds the amount of said franchise.

For example: if the insurance franchise is Eur 750 and the damage from the accident to be covered is Eur 1000, the insurance company will have to pay for the difference between the franchise payment (paid by the insured party) and the total amount of the claim, that is to say, Eur 250 in this case.

23
Do I need a visa?

This will depend on the country issuing your passport and the country or countries to visit. Many of these countries exempt travelers of the visa issue procedure for stays of less than 90 calendar days.

From greca travel we recommend, in any case, to contact the embassy of the country or countries to visit, in your place of residence, prior to your departure. You can check it online here.

Also, if you are thinking of booking a cruise program, or visiting multiple countries, it is essential that you check whether or not you need a "Double Entry" or "Multiple" Visa to re-enter the countries you would already have visited during your future trip.

24
What steps should I follow to make the reservation? And what should I expect after that?

Once you have selected the package that best suits your preferences, expectations, and needs, you can not only acquire it online but also customise it, or if you wish, contact us for any additional or advanced modifications you may not be able to process.

1. Click on the program that suits you better, complete the required fields in the box "See prices here", located at the right hand of the screen, or at the bottom of the screen if you are using a tablet or mobile phone.

2. After completing the previous step, if you wish to book, please click on "Book now" or you may add Optionals and/or Additional nights by clicking on "Customise your program".

Our system will take you through 3 simple steps:

3- In step 1: here we will require you to make the desired changes to customise your experience, including optionals and/or additional nights in the destinations that allow it. In this step, you may also add notes or special requirements you may have.

4. Once in step 2, we will require the personal information of the passengers, including full names as shown in the passports, date of birth, passport number. Please note that only fields marked with "*" are compulsory.

5. In step 3, the final step, we will require you to re-confirm if you want to pay through a wire transfer to our accounts in Greece or with a credit card. 

6- Once we have processed and/or verified the payment, we will send you the Master Vouchers for the services within the following 48 or 72 business hours.

And remember: If you have any doubts, during or after the booking process, do not hesitate to contact us! Your doubts and questions are always welcome!

25
Do I have to reconfirm my booking?

It is not necessary! Once you have received the booking confirmation and Master Vouchers, you only need to count the days left to meet us and enjoy a trip you will never forget!

26
What type of discounts do you offer? Do minors pay the same price as an adult?

At Greca we offer discounts for travelers of 10 or more persons, who join the same tour program and make use of the same services at the same time, which is automatically calculated and awarded to the group by our website.

Discounts for minors depend on the child’s age at the time of the trip and must be reported to and requested directly from our agents. 

Keep in mind that discounts for groups or minors cannot be combined with the agency's promotions.

27
How can I join a tour if I have a disability?

Any person that requires special assistance or attention must notify our agents at the time of the booking. Greca Travel welcomes passengers with disabilities and takes great care that everyone has a seamless and positive experience.

28
Do you offer travel insurance?

Yes, we do. In step 1 of the reservation process, you will have the option to purchase one of our travel insurance packages: our "Full Flex" cancellation insurance package that includes the traveller’s or a close family member’s hospitalisation or death and our "Serenity” insurance package that covers health and travel assistance on location.

Update 04/08/2020: We now include in both insurances a pandemic and epidemic extension which covers hospitalization, death, and being quarantined by order.

29
How can I contact you and where is Greca located?

You can contact us by either completing a contact form on our website, through our social media profiles, our E-mail at  [email protected] or by phoning the number for your specific country:

​Greece:  +30 215 215 9814 USA Toll Free:  +1 8886654835 Canada Toll Free: +1 8882005351 ​Argentina:    +54 11 5984 2439 Mexico:        +52 55 4161 1796 Colombia:    +57 1 5085335 Spain:          +34 911 430 012 Chile:       +56 2 2938 2672 Peru:       +51 17085726

24/7 Emergency Line Please check out your Master Voucher.

If we currently do not have a local line available in your country, complete our Contact Form indicating your phone number and what time you prefer us to call you.

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TripAdvisor

Our office is located in Athens, Greece, at 2, Charokopou str., Kalithea and you can visit us from Monday to Friday from 8:30 a.m. to 5:30 p.m. and meet us!

Contact us

Greece 215 215 9814

Argentina 011 5984 24 39

Mexico 55 4161 1796

Colombia 601 5085335

Spain 911430012

Chile 2 2938 2672

Peru 17085726

USA 1 888 665 4835

Canada 1 888 200 5351

Singapore: 6018 0678
Australia: 2 7202 6698
Italy: 39800829657

24/7 Emergency line.

[email protected]

Address

HQ:

2 Charokopou St, Kallithea

Athens, Greece- PC: GR 176 71


License

Official Travel Agency Authorized under license: 0261E70000817700

© 2023 Greca