Cancellation Policy

MODIFICATIONS

Any amendment of the content or arrival dates of the purchased services up to 21 days before the beginning of your services will not incur any cancellation fees, except if the new provided dates contain a rate difference. If the new arrival date is cheaper than the original one, Greca Travel will refund the difference.

If your selected product includes an airline or train ticket, any publicly disclosed charges imposed by the airline or train company due to changes (such as rescheduling, name corrections, or rerouting) will be charged to the traveler.

In addition, a handling fee applies per modified segment and per person, structured as follows:

For intercontinental flights, the handling fee is €20 per segment, per person.
For all other flights, the handling fee is €10 per segment, per person.
For train tickets, the handling fee is €10 per segment, per person, regardless of route or distance.

The classification of a flight as intercontinental is determined based on the geographic location of the departure and arrival airports.

Please note that updated travel vouchers (in the case of modifications) or refund documents (in the case of cancellations) will be issued and sent once per week, on Wednesdays.

No changes or modifications are allowed 21 days or less from the start date of the program.

CANCELLATIONS

All cancellations must be submitted in writing by email and shall be effective within the next 24 hours. A handling fee of 10€ per person is included in all our packages and cruises, and is non-refundable in case of cancellation.

In case of cancellations within less than 31 days prior to your arrival, cancellation expenses shall be collected in advance in accordance with the following tables.

For standard land-based programs, the following cancellation fees apply:

Up to 31 days before arrival: No charge (only handling fees apply)
30-15 days before arrival: 35% of the total price
14-08 days before arrival: 50% of the total price
7-0 days before arrival or in case of passenger's no-show: 100% of the total price

Products with a cancellation policy of less, equal to, or greater than 31 days (1) will unify expenses with the period mentioned in the 30-15 days before arrival segment, unless otherwise specified in the product (2):

Example 1: Free cancellation up to 31 days before arrival.

Example 2: Free up to 48 hours before arrival. If you cancel less than 48 hours before, the product is non-refundable.

For Greek cruise companies, the following cancellation fees apply:

Up to 90 days prior: No charge
89 – 60 days prior: Loss of deposit (250€-500€ per cabin, according to cabin type and cruise duration)
59 – 30 days prior: 50% of the cruise fare
29 – 0 days prior: 100% of the cruise fare

Cancellation policy for Airline & Train Tickets

Airline or train tickets included in any program are non-refundable and incur 100% cancellation fees from the moment of purchase, unless otherwise specified in the product.

In addition, a handling fee applies per flight or train segment and per person, structured as follows:

For intercontinental flights, the handling fee is €20 per segment, per person.
For all other flights, the handling fee is €10 per segment, per person.
For train tickets, the handling fee is €10 per segment, per person, regardless of the route or distance.

The classification of a flight as intercontinental is determined based on the geographic location of the departure and arrival airports.

In the case of a date modification request, only the applicable handling fee and any charges imposed by the airline or train company will apply.

Example: Free until 31 days before arrival, except airline tickets, which are non-refundable. The rest of the program follows the general cancellation policy outlined above.

Travel safely with our included Health and Cancellation Insurances, which cover up to 100% of the price in case of hospitalization of the policyholder or a direct relative, death, or other unforeseen events. Additionally, we offer optional extra insurance plans for enhanced coverage, allowing you to tailor your protection according to your needs!

Any and all reimbursements will be made directly using the same payment method that was originally selected, every Wednesday or the immediate following business day, should our headquarters be closed.